Mike Thompson makes change happen. As one of Booz Allen’s senior information technology (IT) strategists, he helps the U.S. Department of Defense succeed at large-scale technological transformation—including helping the Navy bring its acquisition, operations, and engineering communities together. We asked him for his top concepts for helping large organizations think differently about technology. Here’s what he had to say:
1. Put people first. Change is never just about the technology. You have to think about people, process, and governance. Addressing organizational and cultural changes is key.
2. Remember why you’re transforming. In the Navy, it’s about enabling the objectives of the enterprise and about supporting the warfighter. You must put yourself in the warfighter’s shoes. You’re affecting people’s lives.
3. Look for quick wins. Transformation is a long-term, big-picture goal. To succeed, you need to quickly demonstrate the impact change can make. Pull people in, get them excited, let them see how innovation adds value.