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Critical Infrastructure Solutions and Services

Today’s Infrastructure Faces Multiple Threats

We understand that agencies are confronting multiple challenges:

  • Increasingly complex missions require agencies to be more agile and flexible.
  • Risks are multiplying, from cyber attacks and equipment failure to utility outages, supply chain disruption, national disasters, and social emergencies like pandemics.
  • Infrastructure is aging, from physical structures to outdated mission support systems.
  • Budgets are chronically underfunded, limiting agencies’ ability to pursue capital investment, maintenance, and sustainment, or update construction management and value engineering processes.

Benefit from Integrated Expertise and Emerging Tech

We can help. Our teams combine a long history of large-scale agency transformation with emerging technology to help some of the world’s largest systems stay ready, recover from setbacks, and integrate technical and procedural advances. We apply leading expertise in areas like artificial intelligence (AI), infrastructure technology infusion, and analytics so clients can better prepare, program, visualize, and manage for the future. 

Using lessons learned from working with multiple agencies, we can help you optimize infrastructure assets to support dynamic mission priorities and achieve the ultimate goals of consistent readiness, resilience, and modernization.

Key Capabilities

We accelerate your ability to provide smart, sustainable, agile solutions with capabilities that help clients streamline government processes, infuse technology where needed, and maintain critical infrastructure:

  • Cybersecurity for protection of industrial control systems
  • Engineering and science
  • Consulting—roadmaps for planning, sustainment, or recovery
  • Business intelligence with analytics and digital solutions
  • Technology infusion with machine learning, AI, robotic process automation, cognitive computing, and the Internet of Things (IoT)

Ensure Readiness and Create a Sustainable Enterprise

We help clients plan, program, and apply resources to sustain mission execution. 

Our Readiness Services

  • Readiness advancement diagnostics
  • Planning and concept of operations (CONOPS) formulation
  • Wargaming, exercises, and training 
  • Enterprise project management office (PMO) services to empower mission readiness

Assessing Threats, Modeling Risk, and Achieving Resilience

Our industry-leading cybersecurity and strategically applied technologies help agencies prepare, assess, recover, and adapt. 

Our Resilience Services

  • Threat and vulnerability assessments
  • Risk and impact modeling
  • Resilience planning and programs for facilities, operations, and energy 
  • Response and recovery operations

Modernize Faster with Agile Strategies, Advanced Technologies, and Streamlined Processes

Our experts understand how to create strategic paths that help clients modernize rapidly, intelligently, efficiently, and with agility. 

Our Modernization Services

 

  • NextGen Modernization Strategy 
  • Tech-enabled feasibility studies 
  • Customer experience (CX) and DevOps
  • Agile systems design and architecture 
  • Full-stack implementation services (program, platform, and process levels) 

 

Case Studies

As the demands and stresses on U.S. infrastructure continue to grow, we must find ways to outpace them with faster, more efficient maintenance, improvement, security, and expansion. Focusing on readiness, resiliency, and modernization has the potential for immediate, far-reaching impact and major returns on investment. Given our experience helping clients innovate and progress in these realms, we're well positioned to help strengthen our nation’s infrastructure. Learn more about our work: 

Transportation

With our staff of over 27,000, including more than 5,000 engineers and scientists, we're ready to solve today’s most pressing transportation challenges. Our team of transportation experts brings extensive experience in helping the Federal Government navigate complex challenges related to providing the safest, most efficient aerospace system in the world. We partner with defense, intelligence, law enforcement, homeland security, and international sectors, working from a network of 27 labs and facilities across the country. From supporting built infrastructure analysis to the planning that goes behind expanded use of the national airspace, we bring deep technical expertise coupled with strong execution to support our client’s most challenging problems. 

Sustainable Energy Enables Resilience

Booz Allen helped the U.S. Army address critical energy resilience needs by providing engineering, financing, and stakeholder support that were critical to the execution of the Schofield Barracks biofuel power generation plant. The state-of-the-art plant addresses 100% of the power needs for the barracks, Field Station Kunia, and Wheeler Army Air Field, while providing much-needed resilience to the entire Oahu, Hawaii electrical grid. 

An Infrastructure-Specific Approach to Cybersecurity

A major U.S. hydroelectric dam operator partnered with Booz Allen for assistance with understanding its cybersecurity challenges and meeting Federal Information Security Modernization Act (FISMA) reporting requirements. With only 5 weeks until the reporting deadline, we pulled from a deep understanding of operational technology and its unique cybersecurity needs to perform a detailed assessment and provide a prioritized list of vulnerabilities that included guidance on how to correct them. With the list of prioritized recommendations in hand, the client asked us to assist in remediating the identified vulnerabilities. 

Technology Improves Quantity, Quality, and Accuracy over Traditional Facility Inspections

Booz Allen combined advanced imagery collection techniques with AI to complete a facility condition assessment at Hurlburt Field, with integration into BUILDER, the installation data management system of record. Using accelerated data capture techniques, we collected LiDAR scans, 360-degree photography, and detailed photographic imagery of 43 buildings, nearly a million square feet, within 1 week, without impacting sensitive onsite operations at this highly secure Air Force Special Operations Command location. Sophisticated AI was then used to process the vast amount of unstructured data and digitize the facilities. The resulting models were autonomously validated against existing BUILDER data, updating and reconciling quantities in the verification process. Highly qualified engineers assessed the condition and function of the facilities remotely, saving significant resources by limiting the mobilization and level of effort of costly engineers. The Booz Allen data collection and AI-driven methods resulted in the identification of more than 1,000 new records, a 28% increase over the previous count, and an update of more than 700 existing records, 20% of the original body of records. These results demonstrated the advantages of our technology-enabled solution with its significant increase in quantity, quality, and accuracy over traditional inspections. 

Modernizing Asset Management Through Data

Many federal agencies are faced with critical asset management decisions as their assets begin to fail after years of budget cuts and inconsistent investment policies. Booz Allen partnered with the Air Force to create an Installation Health Assessment (IHA) that allows the Air Force’s leaders to see data in real time and view how investment priorities will affect impact readiness and resiliency at an installation. Booz Allen leveraged its data science maturity methodology and its analytical framework with advanced data visualization tools to develop a tool that allows the Air Force to collect, analyze, and ultimately predict impacts to its facilities based on a series of investment and policy levers. The IHA now allows Air Force leaders to make informed strategic facility investment decisions at the portfolio level as well as installation-level funding decisions.

Incorporating Unmanned Aircraft Systems into Airport Infrastructure and Planning

Unmanned aircraft systems (UAS) offer airports efficiencies in airport security, surveillance, and maintenance. Booz Allen worked with industry leaders and airport managers to develop guidance materials for safely integrating UAS into airport operations, providing a general framework that can be tailored based on the size, geographic considerations, and manned operations of each facility. We conducted a literature review of industry and scholarly information on UAS and airports, compiling challenges, best practices, and emerging issues to identify challenges specific to different airport characteristics. Booz Allen engaged stakeholders throughout the process to ensure the capture of all concerns and suggestions. The literature review and constant engagement with both airports and stakeholders led to more efficient and safer integration of UAS operations in the airport environment. Our research culminated in three guidance documents for communicating integration strategies for UAS operations at airports across the country. It also resulted in the creation of tools that will help airports integrate UAS, such as decision-making flowcharts and an eLibrary of relevant regulatory literature and videos.

Our Expertise

Booz Allen has expertise and hands-on experience supporting missions in all 16 sectors of critical infrastructure designated by the Federal Government’s Cybersecurity and Infrastructure Security Agency. If you work in one or more of the following sectors, it doesn’t matter what challenges your agency is facing—we can help you overcome them.

  • Chemical
  • Commercial
  • Communications
  • Critical Manufacturing
  • Dams
  • Defense Industrial Base
  • Emergency Services
  • Energy
  • Financial Services
  • Food and Agriculture
  • Government Facilities
  • Healthcare and Public Health
  • Information Technology
  • Nuclear Reactors, Materials, and Waste
  • Transportation Systems
  • Waste and Wastewater Systems

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