Meet Jonathan

Jonathan Hutchison is a digital leader in our citizen services and economic advancement business. A solution architect and program manager, Jonathan implements public-facing web services, fraud detection, and case management for clients at the Internal Revenue Service. He also leads efforts to drive the adoption of agile and sustainable software development practices that deliver business value and advance clients’ goals. He has a proven ability to manage both technical and business stakeholders and coordinate the delivery of large, complex solutions.

Prior to his current role, Jonathan worked as a research analyst for EmpowerIT, a data management firm that provides business intelligence software and marketing services to companies operating in the U.S. military commissary system. He also worked as an executive compensation research analyst for Buck Consultants.

Jonathan is currently a volunteer coach for the Montgomery Youth Hockey Association and the Richard Montgomery High School ice hockey team.

Jonathan holds a master’s in information systems and technology from Johns Hopkins University, a bachelor’s in computer science from the University of Maryland Global Campus, and a bachelor’s in industrial management from Carnegie Mellon University.

Why are you passionate about digital services within civilian financial agencies? Many of our engagements touch a significant portion of the U.S. population, which empowers us to have a substantial impact. We play an important role in combating refund fraud, efficiently processing payments, and improving the taxpayer experience, all of which carry substantial benefits for individual citizens.   

What are three of the greatest challenges facing information technology (IT) organizations in civilian agencies in the Federal Government? The complex and sometimes fragile IT infrastructures many agencies rely on to keep their systems running make it difficult to improve the state of current IT operations. That’s the biggest challenge we face. Instilling a culture of mission advancement in the face of declining IT budgets and overcoming the tendency to rely on existing processes, rather than invest in new methods that truly move the needle and do more with less, are also significant challenges. 

How do you inspire your teams to do excellent work? How do your teams inspire you? I connect them to the higher purpose of the work, encourage them to advance their skills, and allow them to chart their own career paths. I’m constantly inspired by the ideas my colleagues generate as well as all our teams’ dedication to helping clients achieve their missions.