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We’ve come to expect our smartphones and tablets to give us quick access to information—anytime, anywhere.
What if that information is critical to national security? How can government leaders use mobile technology to view privileged data without opening themselves up to a new host of security concerns? That was the challenge facing our nation’s top government leaders at the Department of Defense (DoD).
Every day, the DoD uses controlled unclassified information and classified information to make real-time decisions about real-world events, such as nuclear threats, cyber attacks, or civil unrest.
Yet DoD leaders can’t pick up any commercially available mobile device and start communicating with one another. Their government-issued mobile devices—along with
It was a tall order. “Our clients at the DoD came to us for some outside-the-box thinking,” says Mark Battaglini, enterprise mobility project manager. “In addition to large compute power, their mobile devices needed to be secure enough to address strategic communications at various classification levels.”
Starting with a four-person team in 2012, we collaborated with our clients to develop a mobile-first strategy and a plan to get there. Booz Allen then deployed a small pilot of a few thousand unclassified users. “At the time we didn’t know how big it was going to grow,” Mark says. “Over time, we ultimately realized this project was going to require the collective knowledge of our experts across the entire firm.”
In just 5 years, that small project has grown by leaps and bounds. We’ve transformed the agency’s IT enterprise, developing and delivering core secure mobile capabilities—with an integrated framework of engineering and requirements, rigorous testing and evaluation, and strategy and governance.
Now, more than 100,000 DoD mission partners are using the secured devices, enabling secure mobile communication at three different classification levels, including Top Secret for senior executive leaders. “We’re putting the full power of mobile computing into their hands with full DoD-grade security,” says Jeff Prevett, enterprise mobility support portfolio manager. “Whether it’s a government official or a tactical user overseas, we’re enabling real-time access to data and services to enhance open collaboration and near real-time decision making.”
Now that DoD is mobile first, it’s time for the next step in their transformation. We’re further supporting the enhancement of the DoD mobile enterprise, introducing new, more sophisticated capabilities like location-based awareness and mobile threat detection. The result: We’re able to deliver a secure, reliable mobile ecosystem that our clients require to evolve to a mobile workforce.
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