Working across 13 different workstreams, Booz Allen was deeply involved in the planning, implementation, and execution of this highly visible domestic program. Over a 5-year period starting in July 2015, our integrated team provided a wide array of capabilities and expertise ranging from strategic services, project management, communication outreach, and training to engineering services, technical reviews, and 24/7/365 monitoring.
As part of this support, Booz Allen is the Marketplace System Integrator for Healthcare.gov—the technical and operational arm for CMS. Our team operated across a complex multi-vendor, multi-functional ecosystem of more than 2,000 people, working with developers, IT program managers, data source partners, vendor teams, federal agencies, and other important stakeholders. For more than 25 years, we have been an essential partner for CMS, bringing to this high-profile project a strong mix of health policy and mission domain experts, combined with cloud engineers, architects, and security experts.
In developing a methodology for migrating all back-end Healthcare.gov systems to the cloud, our team used the firm’s cloud migration blueprint as a starting point to tailor to the needs of the CMS business. Recognizing the short time frame, CMS opted to leverage a course of action to lift, improve, shift, and optimize:
- Lift systems out of the data centers primarily “as-is”
- Improve only in areas that produce a tangible benefit, without affecting the core architecture or posing significant risks to cost or schedules
- Shift the full scope of the application and its data to the cloud, without negative impact to normal operational tempos, consumer experience, performance, or security
- Optimize post-migration to fully realize the potential of the cloud
This framework provided a common language for teams to discuss the technical, process, and service model changes that would be made during the migration. In addition, this helped to scope technical changes to validate activities that were best left until after the migration was complete.