Our strategy and technology consultants have empowered our international clients with the knowledge and experience they need to build their own local resources and capabilities.
Our clients call upon us to work on their hardest problems—delivering effective health care, protecting warfighters and their families, keeping our national infrastructure secure, bringing into focus the traditional boundaries between consumer products and manufacturing as those boundaries blur.
Booz Allen was founded on the notion that we could help companies succeed by bringing them expert, candid advice and an outside perspective on their business. The analysis and perspective generated by that talent can be found in the case studies and thought leadership produced by our people.
We've come a long way delivering innovative solutions. But our next chapter is still being written.
Our 22,600 engineers, scientists, software developers, technologists, and consultants live to solve problems that matter. We’re proud of the diversity throughout our organization, from our most junior ranks to our board of directors and leadership team.
Why did I become an engineer? My parents encouraged me to do it—my mother and father guided all five of their children to pursue technical or science degrees. It was great advice—I’m thinking of doing the same with my daughters. It was the basic foundation that shaped the way I approach problems.
I’m also a passionate supporter of veterans, both personally and professionally. There’s so much that needs to be done. Employment opportunities, access to physical and mental health care, rehabilitation programs, volunteering, pro bono, corporate commitment. Our support to veterans is unyielding, and it keeps me coming back every day.
Andrea Inserra leads the firm's Consulting services and is recognized for her expertise in program and system management, organizational re-engineering, and transformation supporting federal and commercial clients. She provides leadership across the firm’s defense business supporting the mission, audit and cyber readiness across the military services. As the Consulting lead, Andrea works with leaders across the firm to integrate service offerings, develop talent, and drive toward integrated solutions.
She has provided leadership to the firm’s military health business where she focused on healthcare transformation. Andrea has led the firm’s clinical services offering, including behavioral health supporting programs to enhance the well-being and psychological health for service members, veterans, and military families. She implemented a community-based model to facilitate collaboration and improve the integration of efforts across federal, private and nonprofit organizations in addressing the challenges of the military and their families. These nationwide pro-bono, community-based summits addressed the challenges military families face including unemployment, education, behavioral and physical health issues, access to care and veteran treatment courts.
Andrea chairs the firm’s veteran’s agenda to provide ongoing support to veterans and military families—both inside and outside our firm—by providing best-in-class benefits, partnering with nonprofit organizations, and engaging in community volunteerism. Andrea is a passionate leader working with the private sector, government and NGOs leaders to address the reintegration, including health needs, of our military, veterans and their families.
Prior to joining the firm, Andrea served in engineering positions for Mobil Oil Corp. and Armstrong World Industries. She served as the chairman of the board of directors for the Association for Professionals in Infection Control and Epidemiology (APIC) Consulting Services. She currently serves on the board of directors for the Association of Military Surgeons of the United States (AMSUS) and on the Elizabeth Dole Foundation National Advisory Board for Caring for Military Families.
She holds an M.B.A. from the Pennsylvania State University and a B.S. in industrial engineering, also from the Pennsylvania State University.
Why are you passionate about the work you do at Booz Allen? I’ve been here for 18 years, and what keeps me interested is that we are trying to solve some of the greatest challenges we face as a nation.
What excites you about the work you’re doing? The concept of High Reliability Organizations (HRO)—Booz Allen is at the leading edge of HRO for our government clients. We’re taking best practices from commercial spaces, and leveraging that expertise for our federal clients across many fields. For example we’re working to make the federal healthcare system more reliable—so there’s no lapses because of a shift change, or procedures weren’t followed, or medication went to the wrong patient.
Why is Booz Allen an ideal firm for someone with expertise and skills in healthcare? Our clients are struggling, while they have access to a lot of clinical and research data, they do not have the ability to analyize the data quickly to use it to make better quality of care decisions. How do you more, and be more informed as a health system with all the data you have? It’s one of the greatest opportunities and challenges our nation’s health systems face (both private and federal sectors) -- Booz Allen has tools and expertise to help. We’re not just writing papers and developing data strategies -- it’s hands on application of helping evolve our nation’s healthcare systems.
How do you help your clients prepare for the future? A few years ago the Military Health System was evolving to a regional care model, but they didn’t really know what this joint model would look like. I went to leaders here and said, “I’d like to host regional roundtables. Executives coming together to talk about how healthcare might be delivered in a particular region.” So we did it—in Norfolk, Puget Sound, and San Diego. We invited executives from all leading commercial health care systems, plus nonprofits and government representatives to one-day working sessions to discuss how the entire healthcare sector in that region could work together. It’s an example of how we help our clients think about the future—how our internal resources and vast professional network come together to think through problems.
What are some of the most pressing needs you see affecting health care? How to make better decisions with the data you have, and second, how do you continue to attract people to clinical care? I’ve met so many people that say they wouldn’t go into clinical care again if they were to start over today. We’ve got to change that.
What an untapped opportunity in health care? I see a more consumer, on-demand concept for healthcare in the future—for everyday maintenance and well-being, and for common illnesses. We want to move toward a model where I can walk in and walk out and have what I need. Plus, the information is shared within my personal medical network, so everyone involved in my care knows all the care that I’m getting.
What keeps you awake at night? I actually sleep well because I’m exhausted. If anything, it’s that there’s never enough time to do everything I want to do. I am working on getting more sleep!
What are your three tips for managing and motivating your people? Stay engaged, keep current, and have fun with it. I also tell people to network. It’s the only way for others to know what you’re capable of.
What’s the best piece of advice you’ve ever received? Focus on the Zen in life. Life should be balanced—I am working on this!
When you were a kid, what did you want to be when you grew up? It wasn’t an engineer, I know that.
What was your first job? Besides babysitting and moving lawns, I worked at McDonalds. To this day, I have difficulty eating fast food.
Who’s a fictional character you identify with? I loved Bionic Woman. She was an athlete, powerful, beautiful. That’s what I remember. Using power and intelligence for good. Not far from how I wanted to be seen.
What’s the most influential book you’ve read? Right now, I’m reading Tribe, about the critical importance of belonging. We do a lot of work in mental health and suicide prevention, especially for military personnel. Among the factors that lead to suicide? Feeling isolated. Whatever we do in life, regardless of where we are, we need to feel we belong.
What’s something not many people know about you? I was provided the greatest gift from one of my colleagues, to spend two days upon a U.S. Naval Aircraft Carrier—actually landed on one in the middle of the Pacfic. What an honor and privilege to walk alongside the men and women protecting our borders and the borders of many nations. Had I had this experience in high school I think I would have joined the Navy to become an engineer.
Who fascinates you? Leaders who stay current through so many changes. That intrigues me—how people retain relevance throughout a lifetime.