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Lorraine Landfried leads Booz Allen’s health service offering where she helps ensure the integration of the latest technology advancements to address evolving federal mission challenges.
Prior to joining Booz Allen, Lorraine had her own consulting practice, leveraging expertise from her 27+ years of federal service. She offered strategic counsel to companies that provided information technology (IT) services to the federal government.
From 2009 to 2014, Lorraine served as Veteran Affairs’ (VA) deputy chief information officer for Product Development (PD). In this role, she oversaw and facilitated all VA IT development activities, including planning and oversight of IT projects that supported the VA’s transformation initiatives to end veteran homelessness, eliminate the claims backlog, and improve access to care. Among her major accomplishments, she reorganized PD into a competency-based activity, implemented agile methods using the Project Management Accountability System, and dramatically improved on-time delivery of IT products.
Prior to the VA, Lorraine worked for the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Information and Technology. At CBP, she managed mission-critical IT initiatives and associated telecommunications infrastructure.
Lorraine worked extensively to refine CBP’s “to be” technical architecture, developed enterprise service buses for both CBP and DHS overall, created CBP’s Architecture Review Board, and implemented the DHS service-oriented architecture approach. Prior to her work with DHS, Lorraine began her career in IT as a computer programmer with the U.S. Patent and Trademark Office and advanced to system development and management positions.
Lorraine holds a B.S. in industrial technology from Southern Illinois University at Carbondale; an M.S. in operations research and management science from George Mason University; and a Master’s Certificate in project management from George Washington University. She earned her Project Management Professional certification from the Project Management Institute, DHS Level III Acquisition Management Certification, and ITIL v3 Foundations certification.