Expectations for the outdoor recreation industry have evolved as visitors rely more and more on digital solutions. Websites, apps, and other digital tools used to research, reserve, and pay for recreation experiences should be simple to use.
Booz Allen's Footprint software is a user-friendly, customer-centered recreation management solution that underpins Recreation.gov, where it serves more than 9 million visitors per year. It is now available to be applied across the recreation industry.
Footprint is built on the same principles and technology as today’s leading e-commerce sites and is thoughtfully designed to address the needs of public land managers and visitors alike. Our self-service interface, powered by aggregated system data, permits managers to make real-time updates in response to operational needs and execute decisions with confidence. Footprint’s mobile-first, cloud-native product design and continuous delivery approach improves reliability, eliminates downtime, and enables rapid development of in-demand features to better serve visitors.
At Booz Allen, client mission success is our goal. Together we can advance the public recreation experience. See what a step in our direction can do for you.
At Footprint, we listen to land managers and visitors so that we can continuously develop new and improved services in response to evolving needs. Footprint can be used to manage a growing list of outdoor activities and offerings, including:
We deliver a proven, best-in-class recreation management solution using five key principles.
User-Centered Design
Workflows and features designed to simplify and enhance the experience of all system users
Client Mission Alignment
Technology built in partnership with land agencies to ensure mission and business needs are met
Mobile-First Architecture
Applications and features that meet users where they are to provide a seamless experience when far from home
Accessible Data
Real-time data to inform business-critical decisions for land managers, policymakers, and planners
Quality & Compliance
Continuous software delivery and proactive risk mitigation to eliminate defects, rework, and system downtime
Users Served
Locations & Activities
Annual Reservations
We believe that staff at public lands should spend less time in front of their screens dealing with management software and more time outdoors engaging with the public. We are proud of the benefits Footprint offers.
Business-driven development:
Service delivery designed to decrease fraud and labor costs while increasing visitor payment compliance and facility revenue.
Increased security:
Compliant with the federal government’s FISMA-moderate designation, using strict security approval processes to control access to any protected data.
Self-service facility management:
Centralized, user-friendly interface created specifically for field staff to address visitor needs and make informed, real-time changes.
Zero maintenance windows:
Scalable infrastructure and continuous software delivery via rapid Agile project management has resulted in 99.99% system up-time.
Modern first-come/first-served solutions:
Mobile payment options for unstaffed campsites, reducing cash handling and management overhead and improving compliance.
Delighting customers:
User-informed development and experience improvements have raised Footprint’s net promoter score to 50% above the online travel industry average.
Strong mobile integration:
Nearly 60% of transactions are made through a mobile device. Footprint accepts credit cards, Apple Pay, and Google Pay without storing any credit card details.
