Booz Allen Commercial delivers advanced cyber defenses to the Fortune 500 and Global 2000. We are technical practitioners and cyber-focused management consultants with unparalleled experience – we know how cyber-attacks happen and how to defend against them.
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In facing challenges of modernization, our Middle East and North Africa clients have complex requirements that benefit from our proven experience in guiding major programs and projects for governments and private-sector organizations. The services we offer in UAE, Qatar, Egypt, Turkey, Kuwait, Morocco, Jordan, and other regional countries build on our consulting legacy.
Our clients call upon us to work on their hardest problems—delivering effective health care, protecting warfighters and their families, keeping our national infrastructure secure, bringing into focus the traditional boundaries between consumer products and manufacturing as those boundaries blur.
Booz Allen was founded on the notion that we could help companies succeed by bringing them expert, candid advice and an outside perspective on their business. The analysis and perspective generated by that talent can be found in the case studies and thought leadership produced by our people.
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Our 22,600 engineers, scientists, software developers, technologists, and consultants live to solve problems that matter. We’re proud of the diversity throughout our organization, from our most junior ranks to our board of directors and leadership team.
Booz Allen takes pride in a culture that encourages and rewards the many dimensions of leadership—innovative thinking, active collaboration, and personal service. We’re particularly proud of the diversity of our Leadership Team and Board of Directors, among the most diverse in corporate America today.
In today’s complex world, government agencies are grappling with enormous social challenges. These are what we call “wicked,” or “sticky” problems—and include the opioid epidemic, suicide prevention, human trafficking, and sexual assault in the military. There’s no easy answer. And with so many intricacies and moving parts at the heart of these issues, it’s hard to get your arms around them.
Design thinking can help solve these complex challenges. A tool box of techniques born from the designer’s mindset, design thinking is a human-centered innovation methodology that discovers people’s unmet needs, reframes problems, and inspires new ideas to improve the human experience. Instead of starting with technology or business positioning, the people that the problem affects most—patients, warfighters, customers, or employees—are the focus of the design process.
Designers must be ready to listen, focusing on the user perspective. They suspend their own assumptions, preconceived notions, and unconscious bias. They must immerse themselves in the environment and context of their customers. Through collaborative interviews, workshops, field research, and analysis, designers grow to understand end users and their pain points.
Collating all their observational research and data, designers synthesize their learning into reports and recommendations. Government leaders can use these insights, journey maps, needs, gap analyses, and more to reframe their understanding of the problem. The design process doesn’t stop there—designers can then collaborate with government leaders and users as one team to work through creating and testing innovative solutions in a flexible, co-design process.
By uncovering people’s perceptions and needs within complex societal issues, design thinking can give government agencies a springboard for meaningful innovation and impact.