When you log in to your computer or mobile phone to check information, pay bills, or order online, you expect flawless service, every time. The same holds true for government digital channels.
U.S. Citizenship and Immigration Services (USCIS) wanted to make sure its digital offerings were built and rigorously tested to meet the expectations of their customers—lawful immigrants on the path to citizenship and green card holders. Booz Allen’s experts revamped the agency’s manual software testing with Agile and DevOps processes.