Today’s digital-savvy consumers are always online—streaming videos, banking, or engaging in social media discussions. The Internal Revenue Service (IRS) knew they needed a better way to reach those consumers.
Filing taxes is never easy, so how do you make it as effortless as placing an Amazon order? The IRS turned to Booz Allen for help. With a digital-first strategy and improved digital solutions, we helped the IRS boost yearly revenue from electronic payments by $62 billion in 4 years while putting digital government into the hands of taxpayers.