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Jacque Myers is a digital culture and change expert at Booz Allen. Once a journalist, Jacque became interested in amplifying the efforts of the dedicated government servants she covered as a reporter. To do that, she earned her master’s degree in public administration and joined Booz Allen
How do you define digital solutions?
To me, digital solutions include finding and tailoring the right products to meet an organizations’ needs, but also the structures–the leadership, policies, and processes—to enable those solutions to achieve positive results.
Why is this such a hot field right now?
Digital technology is transforming the way we live—accelerating faster than ever before. As technology transforms our personal lives, our customers expect the same level of digital sophistication. We take the power of digital and use it to increase efficiency in our government, benefitting our citizens.
What’s a project that you’re particularly proud of?
I’m proud of the work we did to transform the Food and Drug Administration’s (FDA) drug review process. The previous process prevented reviewers from understanding trends across applications. I worked with the change and communications team to update the way they engaged with their customers and help drive adoption. This work has a significant impact on improving American’s lives and I love that I had a part in it.
How is it as a woman in this field?
When I started in digital, most of my immediate leaders were male, and some very supportive of women. I also have an amazing female mentor who, on a day-to-day to basis, showed the vision, grace, and intelligence necessary not only to lead but to transform organizations.
There are few women leaders in the digital business, and we connect and support each other. It’s one of the reasons I’ve gotten involved in the Booz Allen’s Digital Solutions Women’s Network, where we work to enhance opportunities for women.
I’m also excited about changes in how we recruit women—we are being intentional about having more women leaders at recruiting events to do the interviewing. So often, a woman many not speak to another woman at all during an interview process, we’re trying to fix that.