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December 17, 2015
FINDINGS SIGNAL NEED TO ADDRESS CHALLENGES IN HEALTHCARE ACCESS, COORDINATION, AND TECHNOLOGY INTEGRATION
McLean, VA – The majority of patients, primary care physicians, specialists, and administrators still do not believe that the U.S. healthcare system is on the right track. However, there is growing optimism among certain subgroups such as younger physicians and administrators. A new report released today by Booz Allen Hamilton (NYSE: BAH) and Ipsos Public Affairs, “How We View Health Care in America: Consumer and Provider Perspectives,” assesses the current state of and outlook for healthcare by examining the opinions of healthcare consumers and providers.
Kevin Vigilante, Booz Allen Senior Vice President and Chief Medical Officer, says, “More than five years into healthcare reform, it’s clear that perceptions among those who receive, deliver, and manage care are shifting. This report offers insight into levels of satisfaction with services, prevention, and use of technology to manage health.”
The survey, conducted annually, includes responses from more than 1,000 U.S. adults and over 400 healthcare providers. The data collected suggests that while providing consumers with access to top-quality care at a reasonable cost may be the overarching goal of the U.S. healthcare system, groups responsible for making that a reality see the future differently and often have their own priorities to address within that larger context.
Key findings within the report include:
Nicolas Boyon, Senior Vice President with Ipsos Public Affairs and director of this study, said, “Ipsos is pleased to partner with Booz Allen Hamilton again this year on this unique comparison of patient and provider attitudes on the state of America’s healthcare. While the study points to some clear trends across the data collected over the past two years, it also brings about new and interesting findings that may be valuable to healthcare leaders. We intend to continue to monitor sentiment and drive awareness to challenges and successes over time.”
For the consumer survey, responses for a sample of 1,003 adults, 18 years of age or older, were collected online. The data was weighted according to U.S. Census population statistics by gender, age, region, and household income. The 401 respondents surveyed for the provider survey included 132 primary care providers, 169 specialists, and 100 health system and hospital administrators. The physician data were weighted to reflect the current balance of primary care versus specialist physicians practicing in the U.S.
To see/download the full report, visit www.boozallen.com/healthcarestudy.
About Booz Allen
For more than 100 years, military, government, and business leaders have turned to Booz Allen Hamilton to solve their most complex problems. As a consulting firm with experts in analytics, digital, engineering, and cyber, we help organizations transform. We are a key partner on some of the most innovative programs for governments worldwide and trusted by their most sensitive agencies. We work shoulder to shoulder with clients, using a mission-first approach to choose the right strategy and technology to help them realize their vision. With global headquarters in McLean, Virginia and more than 80 offices worldwide, our firm employs more than 26,100 people and had revenue of $6.7 billion for the 12 months ending March 31, 2019. To learn more, visit BoozAllen.com. (NYSE: BAH)
About Ipsos Public Affairs
Ipsos Public Affairs is a non-partisan, objective, survey-based research practice made up of seasoned professionals. We conduct strategic research initiatives for a diverse number of U.S. and international organizations, and we are a leader in the field of health care delivery and patient experience research. Ipsos Public Affairs is the media polling supplier to Reuters News, the world's leading source of intelligent information for businesses and professionals.
Ipsos Public Affairs is a member of the Ipsos Group, a global market research company founded in 1975 with offices in 86 countries. Ipsos researchers assess market potential and interpret market trends. They help organizations develop brands and build long-term relationships with their customers. They evaluate communications, study audience responses to various media, and measure public opinion around the world. To learn more visit: www.ipsos-na.com