Ram Ravi and his team weren’t sure what to expect when the associate chief information officer at one of our largest government clients called them into his office. They quickly found out that he didn’t hesitate to tell it like it is.
“He said he was giving us an A+ for the IT digital modernization projects we were developing and delivering,” says Ram, Booz Allen Hamilton's program manager for this engagement. “But as for innovation? We weren’t making the grade. The client—who carries one of the largest missions for the federal government—expected more.”
Ram and his team knew what they needed to do. They got down to work, and fast.