What were the critical experiences that propelled you forward in your career?
A year after I took the role of managing the Assessment Center, I was approached to manage the Training Coordination team. I accepted the challenge and it opened doors to more experiences, broadened my skill set, helped me expand my network, and allowed me to understand the world of talent outside of customer service and performance management. I took a team that felt that their work was transactional and led them to be more strategic. In collaboration with the Learning and Development (L&D) team, Information Services, and other Enterprise Solutions Group colleagues, we designed and implemented the Career Central Learn platform for the firm, which was a great shift in our L&D technology.
Is there any advice that you would offer to those looking to grow their career at the firm?
I'm very shy and introverted by nature and that was something I had to work to overcome early in my career. One of my mentors encouraged me to learn to be comfortable with being uncomfortable; to share my opinions, thoughts, and ideas; and to volunteer to participate in and lead projects. So I would suggest practicing being confident in your views, thoughts, and opinions. The greatest thing to do is to collaborate across a team, and come to a solution and finished product together. I think that's only possible if everyone becomes comfortable sharing their ideas and contributing to the greater good to formulate a shared solution.