Kim Carter is a Lead Associate within the People Services team. She leads performance management operations at the firm. Her works involves managing the Goals, Annual Summary, and Pulse Check technical processes, as well as helping employees navigate their way to the right forms and resources. Kim and her team generate metrics to tell the story of how the firm is performing and how well the firm, as a whole, understands the performance management process. Outside of work, Kim spends a lot of time with her family — going to sporting events with her son and dance recitals with her daughter, and supervising while her husband does yardwork. She also enjoys going to the beach and spending time practicing her Titanic pose on cruise ships.