Knowledge management for federal agencies
The federal agency landscape is changing. Resources are scarce. Hiring freezes are common practice and 31 percent of the workforce is eligible for retirement as of 2017. With leaders under directive to increase employee effectiveness and reform existing operations to be leaner and more efficient, the pressure to reorganize, consolidate, and transform is intense. As circumstances continue to evolve, how will your agency deliver?
When it comes to achieving reform and driving future innovation, a knowledge management (KM) plan is a necessity. By enacting measures to identify, capture, and transfer relevant knowledge among employees throughout their careers, a smartly implemented KM strategy enables vital continuity in operations and increases flexibility in resourcing new and existing programs.
“A well-planned approach to KM can help realize a workplace where employees have secure, up-to-date, and on-demand access to the knowledge they need...”
A well-planned approach to KM can help realize a workplace where employees have secure, up-to-date, and on-demand access to the knowledge they need, where data exposes knowledge gaps and informs training needs, and where continuous innovation is fostered.
When government agencies are continually asked to do more despite shrinking budgets, such efficiencies are crucial. By reducing knowledge gaps, establishing quick dissemination channels, and replicating best practices enterprise-wide, KM strategies can unlock the potential of existing workforce knowledge to increase your organization’s ability to accomplish more with less.
As knowledge requirements change and grow with new technologies and evolving agency priorities, KM meets training needs with an array of learning opportunities. These customized approaches include mentoring and direct knowledge transfer for the most specialized skills, as well as access to on-demand knowledge from self-paced, virtual resources.
KM also provides proven processes for bringing employees together across teams and time zones to share and capitalize on collective experience and ideas—essential mechanisms for a next generation workforce expecting a workplace that’s both highly collaborative and flexible enough to accommodate telework and travel.
Want to equip your organization with a KM strategy that anticipates future knowledge needs and makes the most of existing institutional and individual knowledge? Booz Allen can help. Versed in the latest applications of data science and artificial intelligence, and packing extensive experience implementing tailored KM programs throughout the global, private, and federal markets, our KM team has delivered over 70 projects in the last five years alone.
