Reports & Studies Archives
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| Setting Out To Conquer the World - Business Model Challenges and Lessons Learned in the Internationalization of Latin American Companies After two decades of battling multinational companies (MNCs) and the U.S. and European brands that invaded their local markets, Latin American companies have acquired sufficient muscle to compete at home and, increasingly, internationally. |
| Public-Private Partnerships Are The Key Resource To Start Tackling The HIV/AIDS Pandemic Global Business Coalition and Booz Allen release summary report following Moscow Leaders Forum. |
| The Future of Provider Payment The right set of payment reforms could address many of the systemic problems and lead to net cost reductions of 15-25%. |
| Telecom Infrastructure Sharing - Regulatory Enablers and Economic Benefits The liberalization of a country’s telecom industry can enable economic growth across various sectors, but its success depends on regulatory policies that are conducive to the development of competition. |
| Take a Trip into the Future - Technology-based Business Innovation in a Changing Global Travel Distribution Market Experts at Booz Allen explore the fundamental changes taking place in the global travel market. |
| Booz Allen Hamilton Finds Television Programming Improving in Arab World Broadcasters must keep up with emerging trends to keep viewers. |
| New Leadership Study Delivers First-Ever Data on Executive Women in Pharmaceutical and Biotech Industries Study established first-ever benchmarks to track women’s career progress in the healthcare industry. |
| Buying Right in Asia - Successful M&As in a Challenging Market Acquiring and integrating companies is a risky business anywhere in the world. Booz Allen's research indicates a 50 percent success rate at best. |
| Not Just Effective but Efficient - A New Blueprint for Marketing in an Era of Fragmented Media Experts from Booz Allen offer their recommendations on how to ease the transition to more efficient and effective marketing. |
| Big Impact in a Small Format - A New Wave in Retail The "next big thing" in retailing isn't going to be big at all—it's going to be small. |
| The Missing Metric - Measuring Shelf-Space Profitability Everyone wins with good shelf-space profitability metrics: The store earns a reputation for carrying a strong assortment of goods that are always available, and the manufacturer can focus on stocking product lines that are recognized as winners. |
| The Power of Operational POS - From Managing at the Mean to Managing the Meaningful At the place where the first moment of truth occurs—the retailer’s shelf—the competitive landscape is undergoing an accelerating shift. |
| Booz Allen Study Finds the World's Leading Corporate Innovators Stepped Up R&D Spending in 2006 North American headquartered companies led the way with a 13% increase; India & China are rapidly boosting their R&D investment, but their share of total spending remains small. |
| Cross Industry Study Demands That Marketing Move To a Digitally Focused Business System To Optimize and Integrate Client / Agency / Media / Consumer Connections Marketers and their agencies must change as the convergence of media and technology, combined with the fragmentation and personalization of media, changes the connection between marketers and end users. |
| Study Reveals Shippers' Ongoing Concerns about North American Freight Railroad Capacity Respondents to a Booz Allen/Traffic World survey suggest increasing annual spend by up to $4 billion. |
| Is On-Shoring Your Contact Center Enough? Delivering a Competitive Advantage Through Contact Centers Study says improving quality and embedding a culture of improvement will only be possible if call centers stop being treated as a relatively unimportant part of the ‘back-office’ of the organization. |
| Smart Centers - A New Way to Overcome Chronic Contact Center Underperformance Booz Allen says a company taking a Smart Center approach often sees its average agent utilization rise by 25 p.p., even as its customer satisfaction rate rises by 10 p.p. or more. And that's only the beginning. |
| Navigating the Network - Communications That Create Lasting Change in Today's Dynamic World Today’s complex environment for business offers more communications tools and channels than ever before, yet communicating with employees and other audiences has never been more difficult—or more important. |
| L-TOPS: Building Lean Terminal Operations—The Toyota Way Defining efficient and customer-focused terminal processes. |
| The End of Trade "Spending"? Two New Approaches Can Recoup This Investment Booz Allen's experts explore Integrated and Tiered Customer Development Funds. |
| Avoiding the Procurement Rabbit Hole Procurement leaders have worked hard to build functional excellence. But to safeguard and enhance their status, they now need to take a broader view. |
| Preempting Private Equity - Six Ways to Enhance Value at Public Companies Private equity has helped bring shareholder value back to the boardroom agenda, but public company executives don’t need to watch from the sidelines. By embracing similar tactics, corporate executives can become much more adept at positioning their companies for long-term success. |
| Performance-Improvement Initiatives - Three Best Practices for Project Success Booz Allen has identified three principles, or best practices, for project success that share the common theme of accelerating value capture. |
| Building the E&P Factory - Lessons from Leaders in Other Manufacturing-Based Industries Booz Allen outlines five building blocks of the E&P factory, which if adopted, can offer great rewards. |
| Shelf-Centered Collaboration: How Complexity is Binding Major Trading Partners Together in New Ways Leading retailers, manufacturers and suppliers are addressing two critical challenges with a value chain strategy that Booz Allen calls "Shelf-Centered Collaboration." |
| Travel & Tourism - A Strong Engine for Economic Development With T&T income growing, many countries have recognized travel and tourism as a critical sector that can incubate national prosperity and economic growth. |
| Pulling Up Your SOX - Companies Can Gain from Compliance with U.S. Governance Act Capturing significant long-term value from your SOX investment. |
| Retail Banks Fail To Make the Most of Sales Opportunities, Says New Global Study Index reveals the performance levels of 100 banks across 17 countries. |
| Kiss and Make Up - Industrial Manufacturers Need to Patch Up Relationships with Their IT Organizations An IT organization that can transform its operating model to act as both cost center and strategic enabler will be poised to manage both the cyclicality of the present and the growth needs of the future. |
| Refining Trends: The Golden Age or the Eye of the Storm? Part III: 2006 Booz Allen experts say that, at least in the near-term to midterm, the golden age goes on. |
| Promoting the Growth and Competitiveness of the Insurance Sector in the Arab World The insurance markets of the MENA region show significant potential for future growth. But realizing this growth will require policymakers and regulators to address the existing gaps in the underlying enablers of growth. |
| Moving Beyond Cost-Cutting - Leaders in Financial Services Focus on Performance Improvement Banking used to be a relatively simple business, only slightly more complex than the old industry joke that claimed the business operated on a 3-9-3 rule: take deposits at 3 percent, lend them at 9, and get to the golf course by three o’clock. But those days are long gone. |
| CEO Turnover Remains High at World's Largest Companies, Booz Allen Study Finds Merger-related CEO changes provide substantial boost to stock prices. Worldwide, nearly one in three departing CEOs left office involuntarily. |
| Reshaping the World of Work and Retirement New report calls for radical overhaul of employment and leadership models. |
| Beyond License Acquisitions - The Way Forward for Telecom Investments in the MENA Region Study predicts that the investors who will succeed are those who can best address the challenges of non-organic expansion. |
| Make Manufacturing and Supply Chain a Winning Pair Supply chains and manufacturing footprints must be aligned if companies are to compete effectively. |
| Customs in the New Economy Egypt’s Account Management Service represents the future of customs for many countries. |
| Express Courier Market in China Holds Unbroken Growth Potential Over the past three years, transport volumes have been increasing by about 30% annually. |
| Study Finds Consumers Are Taking More Responsibility for Health-Care Decisions, And Physicians Face Increasing Competition Consumers lack critical information to make informed choices on cost and quality. |
| Booz Allen To GCC Investment Holding Companies: Transform To Thrive In New Marketplace Booz Allen has recently studied the dilemma Gulf Cooperation Council (GCC) holding companies face in differentiating themselves in an ever-more crowded business landscape. |
| 2007: Trends and Prospects Booz Allen Hamilton Letters to Clients |
| The M&A Collar Handbook - How to Manage Equity Risk M&A collars are a useful but underutilized tool for both negotiating transactions and managing deal risk. |
| Buy Globally, Think Globally - Implications of Global Economics for Sourcing Professionals Procurement people buy globally, so it is essential to take the wider economic and geo-political conditions into account. |
| Keeping the Weight Off - Sustaining Cost Reduction Over the Long Term A successful and sustained cost-reduction effort requires more than just dieting; it also requires an accompanying exercise program. |
| Headquarters: Irrelevant or Irreplaceable? If big is not necessarily bad, what constitutes good? |
| New e-Ticketing for Public Transport Promises Lower Investments, Greater Benefits Mobile phones may be the transit tickets of the future, says Booz Allen study. |
| Towards More Effective Regulation - Unlocking the Value of Telecom Markets in the MENA Region Effective regulatory management encourages growth and investment in the telecom sector, promotes technological and service innovation, and is correlated with lower prices and greater consumer choice, leading to greater service penetration. |
| Express Opportunities in China - Packaging a Strategy for the International and Domestic Express Delivery Market As China strives to further improve the quality of its manufactured products and reliability of delivery, the share of high-value goods as part of the Chinese trade flows will rise further— increasing the need for express delivery service providers, both domestically and internationally. |
| International Study Urges Businesses to Adapt to Web 2.0 “Phenomenon” First-of-its-kind Booz Allen survey shows that online interaction is changing consumer behavior worldwide. |
| United States Among Top Five Most Competitive Countries In Travel and Tourism Sector Report explores travel and tourism sector as a driver of economic and social prosperity. |
| Value in the Balance - Preserving Equity in the Merger Approval Process The new hero in today’s utility environment is not the visionary CEO or artful CFO, but rather the regulatory architect who can craft a thoughtful regulatory plan and successfully deliver results. |
| The Adaptive Sales Force - Five Steps for Staying Aligned with Customers Companies must be willing to revamp their sales force on a regular basis, perhaps as often as every two or three years. Booz Allen calls this new imperative the Adaptive Sales Force. |
| The New Saudi Arabian Healthcare Market Increasing private sector participation in healthcare in the Kingdom will create vast new opportunities for investors. |
| Defining Incentives To Cut Carbon Emissions in the Aviation Sector A Booz Allen paper on reducing greenhouse gas emissions shapes a discussion at the WEF’s Governors Meeting for Aviation, Travel & Tourism. |
| The Shifting Nature of Chinese Industry Chinese executives question how to compete in a changing world. |
| Winning the Multi-Channel Challenge - Customers, Channels and Marketing Management Survey covering five industries in seven European countries showed that adaptation is still far from complete in most industries, and in some industries, still in its infancy. |
| The Performance Gene - Unleashing the Human Element of Organizational DNA Never has human resources been more relevant to the quest for success at organizations around the world. |
| Keeping Inventory—and Profits—Off the Discount Rack: Merchandise Strategies to Improve Apparel Margins Retailers must develop new capabilities that more explicitly link product development with supply chain management. |
| Economies of Skill - Using Smart Customization to Transform the Reach and Scope of the Third-Party Logistics Industry To effectively address IT proliferation and the integration of business units, third-party logistics providers must also reform the way they interact with their customers. |
| Study Shows European Telecoms Benefit from Simultaneously Reducing Costs and Investing in Products, Services Trends indicate that company segmentation strategies will require consistent shifts in thinking. |
| Urgent Need for Companies To Adapt to the Web 2.0 Model of Consumer Interaction and Participation Users share information without privacy concerns and rely on recommendations from anonymous peers. |
| Energizing the Future of ICT in the Middle East Governments in the region can follow a policy of deregulation and positive engagement to reap the benefits of convergence of information and communication technologies. |
| Climbing the Learning Curve - Understanding Marketing ROI in Financial Services By designing, building, and deploying a marketing ROI capability, financial services companies can increase marketing effectiveness by 15 to 25 percent, resulting in significant bottom-line savings. |
| Successful Retail Innovation in Emerging Markets Understanding how successful innovation translates into effective, sustainable business for retailers. |
| Time for Take-Off: Setting New Strategic Directions for Mid-Sized European Airlines How continental flag carriers can meet the challenges of a changed economic and competitive environment. |
| The Five Fallacies of Automotive Offshoring Overcoming the lingering obstacles to offshoring BPO and engineering services |
| The State of Global Health: A Report from the 2006 Aspen Ideas Festival A sampling of the best of the health-care sessions at Aspen. |
| Mortgage Originations in a Down Market - Attacking Cost and Complexity The next few years will certainly be challenging for mortgage originators. Successful players will be those that fundamentally rethink their cost structures, going above and beyond traditional across-the-board cost cutting. |
| The Matrix Reloaded - The Multi-Axis Organization as Key to Competitive Advantage Those companies that master the matrix organization enjoy a competitive advantage that is powerful, sustainable, and highly adaptable as market and company priorities change over time. |
