Reports & Studies Archives
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| Closing the Productivity Gap - Lean Manufacturing for Banks Banks have gone through unprecedented change over the last decade. The leading players have redirected their focus from products to customers, developed new consumer-friendly channels, and extended geographic reach through numerous mergers. Investors have reacted very positively to the changes, resulting in banks significantly outperforming the S&P. |
| Airlines: A New Operating Model - Providing Service and Coverage Without the Cost Penalty Once again the global airline industry is in crisis, and industry icons are fighting for survival. Already, there have been high-profile bankruptcies in both the U.S. and Europe, and there is significant risk of more to come. |
| Mobile Device Returns and Repairs - Reshaping the Reverse Supply Chain Now that mobile devices are everywhere — already the largest consumer electronics category in terms of units — we are witnessing a reversal of sorts in the supply chain. |
| No Place Left to Squeeze - Rethinking IT Cost Management Strategies Current economic conditions are forcing companies to significantly rebase General & Administrative costs. For many organizations, the cost cutting in the IT function is expected to deliver 40% or more of overall savings. |
| Middle Market Under Attack? Strategies for Profit Acceleration With the current difficult market conditions, competition in the Middle Market is becoming much more aggressive. Many banks are developing strategies to "cherry pick" the most profitable customers away from competitors. |
| Electric Utilities: A New Operating Model The progressive liberalization of the electric utility industry has inspired energy companies to seek new strategic positions on the value chain of power. |
| WLAN: une nécessité pour les opérateurs This study presents Booz Allen Hamilton's perspective on the WLAN market and related technology and examines their impact on the mobile operator business model. |
| The Mobile Industry End-Game: How Mobile Operators Will Consolidate to Unlock Value As wireless operator share prices continue to fall in the face of concern about future revenues, Booz Allen Hamilton believes that more radical solutions are needed to improve the sector's financial health — and the likelihood of supply side consolidation. |
| The U.S. Wireless Industry - Consolidation Scenarios Recent months have seen a great deal of speculation about further consolidation in the U.S. wireless industry. |
| Prepaid Wireless - The Next Frontier in the U.S. Wireless Industry The U.S. wireless services industry is facing a situation of declining incremental penetration. |
| Shared Services Inc.? From Back-Office to Profit-Maker Companies have invested millions of dollars and accumulated years of experience in running highly efficient internal shared services operations. |
| Study Reveals CEO Job Security Is Declining Globally Average CEO career declined 23% between 1995 and 2001. |
| New Approach To e-Learning Is Needed To Tap Into $14 Billion Market The report "Re-Learning e-Learning" identifies three principles to guide e-learning providers away from early mistakes. Professional and corporate segments represent highest potential for growth. |
| New Report Highlights Severe Shortage of Directors for Nonprofit Boards Three million open seats annually create a "crisis of nonprofit leadership." |
| Success of Mobile Data Services Depends on More Than Technology Study says focus must be on researching and educating mobile telephone customers. |
| Business Information: Turning Small Business into Big Business "And Alexander wept, for there were no more lands to conquer..." Today, leading business information providers are feeling a lot like Alexander the Great. |
| Fight Them or Join Them Study explores the potential impact of the Block Exemption Regulation on European vehicle manufacturers. |
| Traditional Brokers Under Pressure "Les Brokers traditionnels dans la tourmente" ("Traditional Brokers Under Pressure") examines the evolution of traditional brokers, i.e., brokers selling brokerage services at full cost including research. |
| Boom or Bust in the Brazilian Advertising Market The advertising industry in Brazil can recover from its current slump by focusing on what counts — the consumer and brand value, according to a study by Booz Allen Hamilton. |
| Capturing Value Through Customer Strategy Getting the customer relationship right is the leading challenge on the CEO agenda for creating value. Unfortunately, for many companies, the quest to capture value from better customer alignment has not produced the expected results. |
| Wargame Tests Government and Business Readiness For Mass Bioterrorism Attack "Bioterrorism — Improving Preparedness and Response" illustrates how participants in one of the first strategic simulations of a bioterrorism attack concluded that the government and private sector must work together to contain an epidemic. |
| Portal Strategies for Broadband Access Providers The landscape of consumer portals, key to the Internet, has undergone major changes over the last few years. As they struggled for profitability and sustainable business models, portals constantly enriched their content to emerge as full-fledged sites in their own right. |
| Contract Logistics In Brazil The amount spent on logistics activities in Brazil exceeds the gross domestic products of several Latin American countries, but outsourcing of logistics services to scale-advantaged third-party providers is just gaining momentum. |
| Organizing for Success in the 21st Century Top-performing companies focus on relationships and expansions, notes joint Booz Allen Hamilton-Kellogg School of Management research. |
| How Corporate Security Is Reshaping the Post-9/11 CEO Agenda New Booz Allen Hamilton study examines heightened concerns of chief executives. |
| Survey Finds U.S. Corporations Positioning for Recovery As they prepare for growth, companies start to leave cost cutting behind. |
| Can the Travel Industry Regain Traveler Confidence? Booz Allen surveys business and leisure travellers on attitudes towards travel safety and security. Question marks hang over industry's ability to respond. |
| High Tech's Inventory Overhang - Managing Off-Balance-Sheet Inventory Liabilities In fiscal 2001 manufacturers throughout the high-tech supply chain took massive restructuring charges to write off excess inventory. Still, manufacturers have only just begun to tackle the problem. |
