Enterprise 2.0: Making Organizations More Social & Effective

It's more than just technology - it's about what the technology enables.

When we talk about Enterprise 2.0, we aren't talking about websites, blogs, wikis, or any other social media technology. Rather, Enterprise 2.0 is about all of the things that these technologies enable. It's about breaking down physical, cultural, and organizational barriers. It's about capturing, organizing, and sharing an organization's explicit and implicit knowledge. It's about making it easier to find the information you need at the precise time you need it. It's about using technology to enhance organizational performance.

The traditional intranet does a decent job connecting people to information. Enterprise 2.0 technologies and processes, on the other hand, are focused on connecting people to other people.  New products can be created; new processes can be implemented; even new people can be hired – what cannot be replaced though is the talent and knowledge of your individual employees. Through the strategic use of technology, our Enterprise 2.0 experts can help your organization capture, share, and use that knowledge in ways that were never possible before.

Our Enterprise 2.0 Expertise and Approach

We take a holistic approach to Enterprise 2.0, offering comprehensive services strategy development, eliciting and specifying business and technical requirements, market analysis and package evaluation, design and implementation, integration and performance testing, deployment and migration, change management and business adoption, user training, transition management, production support, and community management. We are product vendor agnostic unlike other integrators that partner exclusively with product companies; therefore, we can provide a level of objectivity that ensures our clients get the technology best suited for their unique needs.

Thought Leadership at the Conference

Learn more from us at the Santa Clara Conference by visiting our booth in the Expo center, or through these presentations:

• Leading up to the conference Walton Smith, Principal, and Steve Radick, Lead Associate participated in an Enterprise 2.0 Conference Webinar entitled "It’s not the Players, It’s the Game". During this webinar Walton & Steve compared preparation for a behind-the-firewall Enterprise 2.0 implementation with that of making a Pee-wee football team Super Bowl-ready suggesting “that simply adding the latest tools does not mean your employees will suddenly learn to use them”. Walton and Steve discussed the need to consider the people and their processes long before implementation of any software should be considered.
• While at the conference catch David Berry, Associate, and Jay Leask, Associate, on Wednesday the 16th at 8:45am as they discuss how organizations have successfully leveraged SharePoint as a social platform within their organizations in their session "Options for Leveraging SharePoint as a Social Platform". Including Booz Allen’s “Hello” as one of a number of case studies, the two discuss best practices leading up to and during a SharePoint implementation in order to best utilize that platform for long-term success as a social platform to meet your employees internal needs including the need to define quantifiable success criteria as a means to gage progress throughout the process.

Practicing What We Recommend

Collaboration is woven into Booz Allen’s corporate culture, as it allows our employees to find the right information or person at the right time to meet our clients meets.  Our own experience in developing and implementing our award-winning Enterprise 2.0 platform, hello.bah.com, combined with our many client engagements, have helped us develop our enterprise collaboration methodology and build our collective knowledge and team experience. Our team includes experts in collaborative technologies, enterprise architecture, system security, social networking, user adoption, and community management.

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