Trust: Is it the Next Killer App?

Trust is so relevant right now because the depth of our online experiences as private citizens are driven by the interaction social media affords us. I can see this play out in my own life. My family is very close, and we have annual reunions where we present a gift to the family every year. Last year’s gift was a social media site for our family connecting 8 year-olds with 80 year-olds.  We are saying to one another, ‘I want to engage with you and I trust this platform and you to make this a meaningful way to maintain our family bond.’ Similarly, trust is going to enable the government to connect with citizens. Today, there is a regulatory barrier and a business process gap where information is stored and citizens’ access to that information is limited. Trust will bridge this gap by enabling scalable access to information for public citizens while guaranteeing cost-effective solutions for federal agencies.