Instructor-Led Training
Analytical Cadre Education Strategy (ACES)/Intelligence Analyst Training Program
| Client Organization | Solution Type |
|---|---|
|
Federal Bureau of Investigation
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Instructor-led Training |
| Start Date/Completion Date |
|---|
|
February 2005/December 2006
|
| Role (Prime or Sub) | Company/Team Members |
|---|---|
| Prime | HumRRO-Evaluations and assessments Unitech-Content development, exercise support Pherson Associates-Course delivery Analytic Advantage-Course delivery SAIC-Course delivery Kelly Fed Secure-Administrative resources |
Project Description
The Federal Bureau of Investigation (FBI) received a congressional mandate to train 1,000 intelligence analysts by the end of fiscal year 2005. Through the OPM TMA contract vehicle, Booz Allen is supporting a multiphase effort to improve the quantity and quality of the FBI’s ACES Program, which has helped the FBI to meet this delivery goal and to begin moving toward a competency-driven, objective-based training program. Booz Allen augmented delivery and provided onsite support to meet the target of training 1,000 students by providing the following support.
Revised and Delivered Instructor-led Training: Booz Allen developed and delivered instructor-led content for the 7-week ACES and 5-week Intelligence Career Services (ICS) training curricula. We were tasked with repurposing existing training materials and reorganizing them into a curriculum suited for the new audience (employees of the ICS), while making recommendations for a future move to a technology-based environment and creating a rigorous method for evaluating student performance. The two courses include the following content areas: introductory topics, e.g., History of the FBI, Mission and Vision of the FBI; analytic writing topics, both overview and in-depth writing exercises; legal requirements and information; working in the ICS, e.g., Investigative Techniques, Evolution of a Case, Tradecraft and Deception Techniques; self leadership and ethics; FBI communications and analysis tools; and a threat-based exercise that encapsulates all items taught in the class and applies them to a real-life scenario. We also designed and implemented a Center of Excellence and knowledge transfer program.
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Standardized and stabilized course delivery and materials: These materials included standard templates, branding, and job aids, and introduced and implemented Level I and Level II evaluation instruments to evaluate the course materials and delivery effectiveness.
- Web-based Training Prototype: Booz Allen conducted a job task analysis of the ICS positions, which include Intelligence Analysts, Language Analysts, and Physical Surveillance Specialists. We also conducted a curriculum Front End Analysis, developed Student Assessment plans, and developed and delivered a web-based training prototype that is 508-compliant and SCORM-conformant.
- Augmented Delivery Process: The Booz Allen team conducted a rapid assessment of the roles and responsibilities of organizations involved in training delivery, which yielded an as-is assessment and recommendations for organizational communications and alignment to achieve efficiencies in delivering training. With future courses coming online and to maintain current curricula integrity and currency, Booz Allen helped develop and implement a Curriculum Change Process. Booz Allen began development of the Cohort Curriculum in preparation for delivery in October for EOD (Enter on Duty) analysts.
- Evaluated Content. The Booz Allen team developed lesson- and course-level evaluations that required student and instructor input. Evaluation of content enabled recommendations regarding content, schedule, instructor, and duration changes.
- SME, Administrative, and Production Support. The Booz Allen team provided SMEs as instructors, and classroom administration, instructor scheduling, and materials production support for all classes.
Intended or Achieved Results
Begun in February 2005, our rapid development and strict quality assurance/quality control practices enabled Booz Allen to deliver baseline course materials for ACES for use in April 2005. We enhanced delivery capacity by providing subject matter experts to deliver many of the lessons included in the curriculum. Post-course evaluations from students and instructors communicated their appreciation of the class and the applicability of the content to their jobs. Recommendations were also received, and the course materials updated based on approved recommendations. Other results include the following—
- Met and exceeded target of 1,000 by end of fiscal year—trained 1,200 Analysts by October 1, 2005
- Developed baseline content for 7-week instructor-led ACES training and for 5-week instructor-led ICS
- Cohort training, and Front End Analysis for the ICS Cohort course
- Developed web-based training prototype
- Designed and delivered curriculum development and change committee processes for the functional, business, and logistical changes to the baseline curriculum.
Instructor Augmentation Support
| Client Organization | Solution Type |
|---|---|
|
Defense Intelligence Agency, Joint Military Intelligence Training Center
|
Instructor-led Training |
| Start Date/Completion Date |
|---|
|
September 2004/September 2006
|
| Role (Prime or Sub) | Company/Team Members |
|---|---|
|
Prime
|
N/A |
Project Description
Booz Allen provides Instructional Systems Design (ISD) expertise to develop and deliver instructor-led analytical training at the Joint Military Intelligence Training Center. Our expertise ensures instructional design integrity and effectiveness, as well as analysis of the curriculum modules to ensure alignment with program objectives. We provide instructors to augment the Joint Military Intelligence Training Center staff. Our instructors are subject matter experts (SME) in current analytical methodologies, collection capabilities, requirement submission procedures, military structure, and Intelligence Community (IC) members. Preparing new Defense Intelligence Agency (DIA) employees, through the appropriate training, to understand the organization, forge relationships with other new employees across directorates, and acquire the necessary skills to perform their jobs is critical to DIA’s ability to carry out its mission and meet its goals and objectives. The curriculum support and instructor augmentation Booz Allen has offered has been essential to enabling DIA to meet its training goals and prepare its workforce to function effectively. Recognition of the quality of Booz Allen’s performance can be seen in the doubling of staff over the course of the contract.
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Booz Allen instructors teach DIA’s Defense Intelligence Strategic Analyst Program (DISAP); a 4-week program for new analysts that was designed by Booz Allen in conjunction with government SMEs. This course provides newly assigned DIA analysts—those with little or no practical experience in the field of intelligence as well as seasoned analysts without DIA experience—with core IC-wide analytic tools and methods to succeed in all-source strategic analysis in support of DIA’s commitments to decision makers and warfighters. The primary method of instruction is scenario-based practical exercises. Students collaborate in small teams to conduct all-source research and analysis using basic analytical methodologies while addressing real-world analytical problems. Students present their analytical results using standard DIA written products as well as briefings, both informal and formal.
In addition, instructors support “Tomorrow’s Intelligence Professional” (TIP), a course designed for all new DIA professional employees, GG-12 and below, and O-3 and below. This 8-week course was developed in response to a mandate from DIA’s leadership to design a course of instruction covering DIA’s mission and culture, analytic tradecraft, team building, and leadership. The program uses a variety of delivery techniques: lecture, discussions, demonstrations, self-study, practical applications, field trips, simulations, case studies, and coaching. The intent is to cultivate a work force, across all DIA components, capable of meeting the challenges of a dynamic strategic plan.
Booz Allen instructors also support the Intelligence Production Environment (IPE) course designed for intelligence analysts at DIA. This course is designed to teach analysts how to use IPE, an XML-based authoring tool, to create digital intelligence products and tag those products with metadata in order to support a knowledge management and transformational initiative throughout the IC. These XML-based products will be stored in an IC-wide content management system that allows keyword searches to locate and share the products with other analysts throughout the IC.
During FY06, Booz Allen instructors will also be teaching an Asymmetric Warfare Intelligence Analysis Course (AWIAC) and a Joint Special Operations Intelligence Course (JSOIC), both of which are under revision by Booz Allen analysts and ISD professionals.
Intended or Achieved Results
As described in the tasks above, we have achieved or will achieve the following results:
- Orientation of New Staff to DIA: In the 8-week Tomorrow’s Intelligence Professional Class, 390 new staff members have been oriented to DIA with an overview of the IC; DIA’s mission, customers, and standard processes; team building exercises; and an introduction to analytical writing and briefing skills.
- Training of Analysts: We have trained 60 analysts in analytical methods and IC standards for reporting and briefing intelligence reports.
- Development of New Course Materials: Two different approaches to teaching analysts were developed and a Joint Special Operations Intelligence Course is under development.
- Implementation of New IC-Wide Information Sharing Initiative: More than 1,200 people have been trained in the use of IPE—an authoring tool for digital intelligence products that allows for meta-tagging and easy access to information across the IC.
This page was last updated 22 June 2009.
