Competency-Based Organizations
Translating Business Strategy to the Optimal Workforce
What is the organization’s business strategy, and what are the organizational competencies or competitive advantages needed to deliver it according to customers and stakeholders? How should the business be aligned to those organizational competencies, and what are the workforce implications of making changes to the business? What should the workforce be capable of doing given tomorrow’s challenges and direction? What are the needed workforce behaviors—linked to organizational activities and outcomes—that exemplify high performance, and how does the organization capture, develop, and reinforce them?Asking these strategic questions can be a powerful method of demystifying what it takes to succeed. It will help create an organization that understands its organizational competencies, aligns the business and workforce to fulfill them, and translates that alignment into the workforce competencies, job profiles, and business/HR interventions needed to sustain or grow the organization.
Booz Allen’s Services and Approach
We will help you:
- Understand how organizational-level competencies define the unique strengths of the organization and enable the organization to capitalize on them to improve operations and stay competitive
- Understand how workforce competencies identify the ideal workforce needed to support the organization’s strategic direction and enable the organization to make decisions about how to acquire and build this workforce
- Understand how job-specific competency modeling supports the development of a high-performing workforce that understands what it truly takes to succeed on the job
Booz Allen employs a top-down and bottom-up approach to competency modeling to maximize organizational alignment and planning.
- Top-Down: Mission (Strategic) Alignment — A critical strategic assessment supports all competency efforts and links the organization’s strategy, mission, goals, and objectives to competencies identified at the organizational, workforce, or job level
- Bottom-Up: Resource Alignment — Detailed assessment of organizational, workforce, or individual competency requirements, proficiency expectations, measures of success, and current gaps links competencies to organizational performance
Representative Client Engagements
Our clients include:
- Defense Contract Management Agency
- Department of Homeland Security
- Federal Aviation Administration
- Federal Bureau of Investigation
- International Investment Bank
- Joint Special Operations University
- National Science Foundation
- Office of the Director of National Intelligence
- Office of Her Highness of Qatar
- US Navy
- US Air Force
This page was last updated 22 June 2009.
