Facilities Maintenance and Management Appendix C: Labor Category Descriptions
Each labor category specified below is defined with regard to education, general experience, and specific experience requirements. Training and certification requirements for a labor category are specified in the specific experience description. The duties normally performed by a person filling a labor category position are defined.
Booz Allen recognizes that successful performance depends on having the right skills and experience. These skills and experience, in turn, are acquired through the proper mix of education and professional experience. More and more, we find that the skills needed to support advanced technology efforts, and to meet today’s problems and tomorrow’s challenges, are not always supported by a traditional education and work experience combination. Therefore, Booz Allen may substitute between equivalent experience and education in order to provide the quality of services required by the client.
1. PROGRAM MANAGER LEVEL I
Education: B.A. or B.S. degree
General Experience: Twelve years experience in business, including eight years of increasing responsibility in assignment supervision and management.
Duties: Performs day-to-day management of overall contract support operations, possibly involving multiple project and groups of personnel at multiple locations. Organizes, directs and coordinates the planning and production of all contract support activities. Demonstrates written and oral communications skills. Has authority and responsibility to identify and commit resources required to support effort. Establishes and alters (as necessary) corporate management structure to direct effective contract support activities. Crafts and enforces quality control program.
2. PROGRAM MANAGER LEVEL II
Education: B.A. or B.S. degree
General Experience: Eight years experience in business, including six years of increasing responsibility in assignment supervision and management.
Duties: Performs day-to-day management of overall contract support operations, possibly involving multiple project and groups of personnel at multiple locations. Organizes, directs and coordinates the planning and production of all contract support activities. Demonstrates written and oral communications skills. Has authority and responsibility to identify and commit resources required to support effort. Establishes and alters (as necessary) corporate management structure to direct effective contract support activities. Crafts and enforces quality control program.
3. PROGRAM MANAGER LEVEL III
Education: B.A. or B.S. degree
General Experience: Six years experience in business, including four years of increasing responsibility in assignment supervision and management.
Duties: Performs day-to-day management of overall contract support operations, possibly involving multiple project and groups of personnel at multiple locations. Organizes, directs and coordinates the planning and production of all contract support activities. Demonstrates written and oral communications skills. Has authority and responsibility to identify and commit resources required to support effort. Establishes and alters (as necessary) corporate management structure to direct effective contract support activities. Crafts and enforces quality control program.
4. MANAGEMENT CONSULTANT LEVEL I
Education: B.A. or B.S. degree in business or business related field and a Masters degree.
General Experience: Eight years experience in business or energy.
Duties: Serves as a leader ensuring that a group of management consultants are working in concert to systematically integrate the project components to meet milestones and deliverables. Gathers and analyzes management information, cost information, information systems and other business and energy data. Determine trends and provide recommendations. Prepares business case analysis. Performs audits and provides feedback to client. Crafts and enforces quality control program.
5. MANAGEMENT CONSULTANT LEVEL II
Education: B.A. or B.S. degree in business or business related field.
General Experience: Six years experience in business or energy.
Duties: Serves as a leader ensuring that a group of management consultants are working in concert to systematically integrate the project components to meet milestones and deliverables. Gathers and analyzes management information, cost information, information systems and other business and energy data. Determine trends and provide recommendations. Prepares business case analysis. Performs audits and provides feedback to client. Crafts and enforces quality control program.
6. MANAGEMENT CONSULTANT LEVEL III
Education: B.A. or B.S. degree
General Experience: Up to two years experience in business or energy.
Duties: Serves as a junior member of the team and works to gather and analyze management information, energy information, cost information, information systems and other business and energy data. Understands how to formulate strategic plans to capture and analyze data. Assists in analyzing data to determine trends and provide recommendations. Assists in preparing business case analysis for energy projects.
7. MANAGEMENT CONSULTANT LEVEL IV
Education: B.A. or B.S. degree
General Experience: Entry-level position.
Duties: Serves as a junior member of the team and works to gather and analyze management information, energy information, cost information, information systems and other business and energy data. Assists in formulating strategic plans to capture and analyze data. Assists in analyzing data to determine trends and provide recommendations. Assists in preparing business case analysis for energy projects.
8. SUBJECT MATTER EXPERT I
Education: M.S., MBA, or PhD degree
General Experience: Fifteen years experience in business and energy.
Duties: Provides expert technical and managerial guidance and direction for problem definition, analysis, requirements development, and implementation for extremely complex energy and business issues. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance ffortsfor energy related issues.
9. SUBJECT MATTER EXPERT II
Education: B.A. or B.S. degree
General Experience: 12 years experience in business and energy.
Duties: Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex energy and business issues. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance efforts for energy and energy related issues.
10. SUBJECT MATTER EXPERT III
Education: B.A. or B.S. degree
General Experience: Ten years experience in business and energy.
Duties: Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex energy and business issues. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance efforts for energy and energy related issues.
11. SUBJECT MATTER EXPERT IV
Education: B.A. or B.S. degree
General Experience: Eight years experience in business and energy.
Duties: Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex energy and business issues. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance efforts for energy and energy related issues.
12. RESEARCH ANALYST LEVEL I
Education: B.A. or B.S. degree
General Experience: Up to four years experience in business.
Duties: Conducts research tasks assigned by more senior members of the consulting staff. Searches literature, conducts surveys and experimental tasks, collects and analyzes and summarizes data. Contributes to client reports as directed including documentation preparation, writing, editing, production coordination, and graphics.
13. RESEARCH ANALYST LEVEL II
Education: B.A. or B.S. degree
General Experience: Up to three years experience in business.
Duties: Conducts research tasks assigned by more senior members of the consulting staff. Searches literature, conducts surveys and experimental tasks, collects and analyzes and summarizes data. Contributes to client reports as directed including documentation preparation, writing, editing, production coordination, and graphics.
14. RESEARCH ANALYST LEVEL III
Education: B.A. or B.S. degree
General Experience: Up to two years experience in business.
Duties: Conducts research tasks assigned by more senior members of the consulting staff. Searches literature, conducts surveys and experimental tasks, collects and analyzes and summarizes data. Contributes to client reports as directed including documentation preparation, writing, editing, production coordination, and graphics.
15. RESEARCH ANALYST LEVEL IV
Education: B.A. or B.S. degree
General Experience: Up to one-year experience in business.
Duties: Conducts research tasks assigned by more senior members of the consulting staff. Searches literature, conducts surveys and experimental tasks, collects and analyzes and summarizes data. Contributes to client reports as directed including documentation preparation, writing, editing, production coordination, and graphics.
16. RESEARCH ANALYST LEVEL V
Education: B.A. or B.S. degree
General Experience: No related experience in business.
Duties: Conducts research tasks assigned by more senior members of the consulting staff. Searches literature, conducts surveys and experimental tasks, collects and analyzes and summarizes data. Contributes to client reports as directed including documentation preparation, writing, editing, production coordination, and graphics.
17. TECHNICAL WRITER LEVEL I
Education: B.A. or B.S. degree
General Experience: Up to four years experience in technical writing.
Duties: Assist in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents.
18. TECHNICAL WRITER LEVEL II
Education: B.A. or B.S. degree
General Experience: Up to two years experience in technical writing.
Duties: Assist in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents.
19. ADMINISTRATIVE/CLERICAL LEVEL I
Education: High school diploma or A.A. degree in business or related field.
General Experience: Up to two years experience in technical writing.
Duties: Provides administrative support to the consulting staff. Provides documentation control, office coordination, reproduction support, and other office administration functions.
20. TECHNICAL ASSISTANT
Education: High school diploma
General Experience: Up to five years experience in technical support or studies.
Duties: Assist in performing research or implementation tasks overseen by more senior members of the staff. Collect data, install equipment and conduct surveys. Contributes to client reports as directed. Provides administrative support to the consulting staff.
This page was last updated 24 April 2009.
