Booz Allen's MOBIS Service Offerings

Improvement has become the watchword in government — improvements in performance, quality, timeliness, efficiency, and cost. Accountability to customers is essential. Change is continuous and affects the entire organization and everyone in it.

Booz Allen Hamilton has extensive experience in guiding and assisting clients through a wide range of management, organizational, and business improvement initiatives. We offer products and services in all seven SIN areas covered in the GSA MOBIS Federal Supply Schedule to include the following:

• SIN 874-1 Consultation Services
• SIN 874-2 Facilitation Services
• SIN 874-3 Survey Services
• SIN 874-5 Support Products
• SIN 874-6 Competitive Sourcing Support
• SIN 874-7 Program Integration and Project Management Services

SIN 874-1 Consultation Services

At Booz Allen Hamilton, we view our consultation services as the backbone of our management, organizational, and business improvement engagements. Our consultants provide first-hand knowledge of and experience with commercial and government best practices, broad subject-matter expertise, and a deep understanding of the federal marketplace. We deliver top-quality products and services that will help your organization become more high performing and customer driven.

The Booz Allen team provides comprehensive consulting services that include the following:

Note that under SIN 874-1, we will also modify and customize our off-the-shelf training products (described in SIN 874-4). Our customized training products and services are designed, developed, delivered, and evaluated based on your organization’s specific needs. Our highly experienced instructional designers and multimedia technologists will work side-by-side with our organizational improvement specialists and your client subject-matter experts to create these customized training products.

SIN 874-2 Consultation Services

At Booz Allen Hamilton, we understand the value of using experienced, objective outsiders to assist groups in planning for and implementing management, organizational, and business improvement initiatives. Our professional facilitators, many of whom hold advanced degrees in psychology and group dynamics, have experience working with personnel at all levels. We use a variety of tools and strategies for gathering data, enhancing decision-making, and managing group behavior. We focus on content, process, and results. Booz Allen facilitators can assist your organization in many ways, including:

• Visioning
• Problem Diagnosis
• Process Analysis
• Team-Building
• Design Facilitation
• Decision Making
• Consensus-Building
• Coaching
• Leadership Development.

Booz Allen Hamilton surveys provide high-resolution snapshots of performance and effectiveness, requirements, and potential, to help your organization achieve its management, organizational, and business improvement goals. Our Ph.D.- and Master’s-level psychologists, sociologists, statisticians, and operations research analysts have extensive experience in collecting, analyzing, and interpreting data during all phases of business improvement consulting engagements. We help you understand and use survey findings for maximum organizational impact.

With our surveys, your organization can—

• Identify your customer base and market size
• Identify customer service needs and levels of satisfaction
• Evaluate the effectiveness of your structure and functions, as well as your ability to adjust to change
• Assess skills of current staff and identify future training needs
• Understand employee and organizational attitudes
• Measure workload and productivity to determine optimal staffing levels
• Determine fair and effective market-based wages
• Develop an information database to support organizational needs

See Appendix C for information on Booz Allen Hamilton’s Support Products that apply to the MOBIS Schedule.

Booz Allen Hamilton understands how to plan and execute public-private competitions of commercial activities (CA) conducted under Office of Management and Budget (OMB) Circular A-76. As the Federal Government seeks to achieve significant savings and efficiencies from commercial activities studies, this proven expertise is critical. Booz Allen has a great depth and breadth of competitive sourcing and privatization professionals who provide expert advice, consultation, training, and analytical support to federal organizations throughout the A-76 and privatization process. We provide clients with the full range of CA services, including:

• Training tailored to client requirements on the overview and specific aspects of the A-76 process
• Planning for CA studies by providing a detailed Plan of Action and Milestones (POA&M) outlining the approach, responsibilities, milestones, business unit boundaries, and challenges for successful study execution
• Analyzing “governmental in nature” functions in accordance with Office of Personnel Management policy to achieve maximum organizational efficiency
• Developing the Performance Work Statement (PWS) with appropriate measures of performance
• Constructing the Quality Assurance Surveillance Plan that describes the procedures the Government will use to ensure the service provider is meeting the minimum requirements of the PWS
• Preparing a solicitation document that identifies the performance expectations of the Government and to which commercial venders can respond with formal offers
• Performing management studies and analysis to determine the Government’s Most Efficient Organization (MEO) and identifying in-house operating costs
• Developing a Technical Performance Plan that describes how the MEO will perform the work requirements of the PWS
• Developing transition plans that mitigate work disruption and facilitate the transfer of facilities, equipment, and material to either the MEO or the contractor
• Conducting independent reviews to certify the Government’s cost estimates as being in full compliance with the procedures and requirements of the OMB Supplemental Handbook to OMB Circular A-76
• Comparing and analyzing in-house government bids to Inter-service Support agreement and commercial providers
• Providing administrative support including processing administrative appeals and assisting source selection evaluation boards and technical evaluation boards
• Supporting privatization initiatives, including life cycle cost identification and analysis, feasibility analysis, and identification of potential private sector operators.

Booz Allen provides skilled assistance in managing and integrating your organization‘s management and business improvement programs and projects that may or may not be the result of MOBIS recommendations to a federal activity. Our services are applicable to:

• Projects internal to or between federal agencies
• Project management that connects and maintains liaison between multiple contractors
• Monitoring of multiple projects

This page was last updated 24 April 2009.