Categories 41 - 60
41. TELECOMMUNICATIONS OPERATIONS SPECIALIST
Education: B.A. or B.S. degree.
Basic Experience: Must have 6 years of experience in operations and/or management of telecommunications support organizations.
Specialized Experience: At least 3 years of experience in the supervision of telecommunications operations and maintenance personnel and demonstrated use and understanding of interactive database and other applications systems supporting telecommunications business functions, such as service order entry, billing, trouble ticket management, and configuration management.
Duties: Must be able to analyze information requirements of large telecommunications support organizations. Must be able to evaluate problems in work flow, organization, and planning. Develops appropriate corrective action. Provides daily supervision and direction to staff and supporting analyses for management. This labor category is offered only in conjunction with IT Professional labor categories.
42. COMMUNICATIONS NETWORK MANAGER
Education: B.A. or B.S. degree or 3 years of equivalent experience in a related field.
Basic Experience: This position requires a minimum of 5 years of experience.
Specialized Experience: At least 3 years of specialized experience in the supervision of operations and maintenance activities for voice and data communications networks. Specialized experience also includes protocol analysis and knowledge of LAN and WAN data communications protocols, including, but not limited to, TCP/IP, ATM, frame relay, X.400, X.500. Experience with bridges, routers, gateways, Fiber Distributed Data Interface (FDDI), and UNIX operating systems. Experience as a CNE or ECNE desirable. General experience includes all aspects of communications network planning, installation, and support.
Duties: Evaluates communication hardware and software, troubleshoots LAN/MAN/WAN and other network-related problems, and provides technical expertise for performance and configuration of networks. Performs and supervises general voice and data network administration, provides technical leadership in the integration and testing of complex large-scale networks. Schedules network conversions and cutovers. Oversees network control center. Supervises maintenance of network systems, including PBXs, ACDs, routers, bridges, multiplexers, LAN hubs, and ATM switches. Coordinates with all responsible users and sites. Supervises staff.
43. COMMUNICATIONS SPECIALIST
Education: B.A. or B.S. degree or 3 years of equivalent experience in a related field.
Basic Experience: This position requires a minimum of 4 years of experience.
Specialized Experience: Must have 2 years of specialized experience in the installation and maintenance in voice or data network communications hardware or software. General experience includes all aspects of communication networks. Demonstrates an ability to work independently or under only general direction.
Duties: Plans installations, transitions, and cutovers of network components and capabilities. Coordinates requirements and schedules with users and suppliers. Installs, tests, and operates voice and data network communications equipment, including hardware and software for network systems (e.g., switches, modems, controllers, terminals, and multiplexers). Uses communications hardware test and monitoring equipment and analyzes the results. This labor category is offered only in conjunction with IT Professional labor categories.
44. HELP DESK MANAGER
Education: B.A. or B.S. degree or 3 years of equivalent experience in a related field.
Basic Experience: This position requires a minimum of 7 years of experience.
Specialized Experience: At least 5 years of specialized experience, including management of help desks in a multiserver environment; comprehensive knowledge of PC operating systems (e.g., DOS, Windows), networking, and mail standards; and supervision of help desk employees. General experience includes information system development and network and other work in the client/server field or related fields. Demonstrated ability to communicate orally and in writing and a positive customer service attitude.
Duties: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and other network services. Manages personnel who serve as the first point of contact for troubleshooting hardware and software PC and printer problems.
45. HELP DESK SPECIALIST
Education: B.A. or B.S. degree or 3 years of equivalent experience in a related field.
Basic Experience: This position requires a minimum of 5 years of experience.
Specialized Experience: At least 3 years of specialized experience, including knowledge of PC operating systems (e.g., DOS, Windows), and networking and mail standards, and work on a help desk. Demonstrated ability to communicate orally and in writing and a positive customer service attitude.
Duties: Provides phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.
46. SENIOR COMPUTER SECURITY SYSTEMS SPECIALIST
Education: B.A. or B.S. degree.
Basic Experience: This position requires a minimum of 8 years of experience.
Specialized Experience: At least 5 years of specialized experience in defining computer security requirements for high-level applications, evaluation of approved security product capabilities, and developing solutions to multilevel security (MLS) problems.
Duties: Analyzes and defines security requirements for MLS issues. Designs, develops, engineers, and implements solutions to MLS requirements. Responsible for the implementation and development of the MLS. Gathers and organizes technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the MLS arena. Performs risk analyses, which include risk assessment. Provides daily supervision of, and direction to, staff.
47. COMPUTER SECURITY SYSTEMS SPECIALIST
Education: B.A. or B.S. degree or 3 years of equivalent experience in a related field.
Basic Experience: This position requires a minimum of 5 years of experience.
Specialized Experience: At least 3 years of specialized experience in defining computer security requirements for high-level applications, evaluating approved security product capabilities, and developing solutions to MLS problems.
Duties: Analyzes and defines security requirements for MLS issues. Designs, develops, engineers, and implements solutions to MLS requirements. Gathers and organizes technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the MLS arena. Performs risk analysis, which include risk assessment.
48. TESTING SPECIALIST
Education: B.A. or B.S. degree or 3 years of equivalent experience in a related field.
Basic Experience: Must have 4 years of experience in computer software development.
Specialized Experience: At least 2 years of software testing experience (integration and acceptance).
Duties: Must be capable of designing and executing IT software tests and evaluating results to ensure compliance with applicable regulations. Must be able to prepare test scripts and all required test documentation. Must be able to design and prepare all needed test data. Analyzes internal security within systems. Reviews test results and evaluates for conformance to design.
49. SENIOR TRAINING SPECIALIST/INSTRUCTOR
Education: B.A. or B.S. degree.
Basic Experience: Must have 6 years of experience in information system development, training, or related fields.
Specialized Experience: At least 3 years of experience in developing and providing IT and end user training on computer hardware and application software.
Duties: Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, and seminars. Provides daily supervision of, and direction to, staff. This labor category is offered only in support an IT effort.
50. TRAINING SPECIALIST
Education: B.A. or B.S. degree.
Basic Experience: Must have 4 years of experience in information systems development, training, or related fields.
Specialized Experience: At least 2 years of experience in developing and providing IT and end user training on computer hardware and application software.
Duties: Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, and seminars. This labor category is offered only in conjunction with IT Professional labor categories.
51. FACILITATOR
Education: B.A. or B.S. degree.
Basic Experience: A minimum of 3 years of work experience.
Specialized Experience: At least 1 year of demonstrated experience within the past year.
Duties: Provides structure and ensures progression of working groups and teams by maintaining focus and avoiding unnecessary digression. Works closely with group members to enhance team building, communication, interpersonal relations, meetings, and decision making. Provides support for task teams involved in quality and process improvement projects This labor category is offered only in conjunction with IT Professional labor categories.
52. DOCUMENTATION SPECIALIST
Education: Associate's degree in related field.
Basic Experience: Must have 4 years of experience in technical writing and documentation pertaining to all aspects of IT.
Specialized Experience: A minimum of 2 years of experience in preparing technical documentation, including conducting research on applicable standards.
Duties: Gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and nontechnical personnel. For applications built to run in a Windows environment, uses the standard help compiler to prepare all on-line documentation. This labor category is offered only in conjunction with IT Professional labor categories.
53. RESEARCH ANALYST
Education: High school diploma or associate's degree in business or related field.
Basic Experience: A minimum of 1 year of work experience in a business environment.
Specialized Experience: At least 1 year of demonstrated experience in word processing, using electronic spreadsheets and other administrative software products. General knowledge of government documents and procedures.
Duties: Analyzes existing and potential product and service information and prospective customers and markets. Collates information into meaningful reports and presentation material. Maintains any technical information in a systems library. This labor category is offered only in conjunction with IT Professional labor categories.
54. TECHNICAL WRITER/EDITOR
Education: Associate's degree in related field.
Basic Experience: A minimum of 5 years of experience in this area.
Specialized Experience: At least 2 years of experience in editing documents, including technical documents.
Duties: Assists in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user manuals, special reports, and any other customer deliverables and documents. Assists in performing financial and administrative functions. Must demonstrate the ability to work independently or under only general direction. This labor category is offered only in conjunction with IT Professional labor categories.
55. TECHNICAL TYPIST
Education: Associate's degree in related field.
Basic Experience: Must have 2 years of experience in a technical typing position.
Specialized Experience: At least 1 year of experience working as a technical typist preparing computer system documentation or documenting developed software requirements.
Duties: Must be able to type at least 60 words per minute with less than 1 percent error rate. Must be capable of preparing final-form technical documents. Must be familiar with IT terminology and be able to use various PC word processing software products (e.g., Word for Windows, WordPerfect, Project Management, and Excel). This labor category is offered only in conjunction with IT Professional labor categories.
56. PROJECT CONTROL SPECIALIST
Education: High school diploma or equivalent.
Basic Experience: Must have 3 years of experience working with monitoring systems. Familiar with manpower and resource planning, preparing financial reports and presentations, and cost reporting under government contract guidelines.
Specialized Experience: Preparation and analysis of financial statements, development of project schedules, using cost-accounting and labor-reporting systems, working knowledge of contract and subcontract management. Proficient in the use of spreadsheets and project management tools.
Duties: Monitors financial and/or administrative aspects of assigned contracts and deliverables. Tracks and validates all client financial information, establishes and maintains master contract files, prepares and monitors status of all deliverables, tracks the value of contracts, and reports payment of government fees. Updates task reports with funding information and prepares revenue projections for all active contract task orders. Uses automated systems to track deliverables, financial transactions, and management information This labor category is offered only in conjunction with IT Professional labor categories.
57. SENIOR PROJECT CONTROL SPECIALIST
Education: Associate degree or equivalent.
Basic Experience: Must have 5 years of experience working with accounting and financial systems. Direct contract experience with manpower and resource planning, preparing financial reports and presentations, and cost reporting under government contract guidelines.
Specialized Experience: Preparation and analysis of financial statements, development of project schedules, using cost-accounting and labor-reporting systems, working knowledge of contract and subcontract management. Proficient in the use of spreadsheets and project management tools.
Duties: Manages financial and/or administrative aspects of assigned contracts and deliverables. Tracks and validates all client financial information, establishes and maintains master contract files, prepares and monitors status of all deliverables, tracks the value of contracts, and reports payment of government fees. Updates task reports with funding information and prepares revenue projections for all active contract task orders. Uses automated systems to track deliverables, financial transactions, and management information. This labor category is offered only in conjunction with IT Professional labor categories.
58. PROGRAM ADMINISTRATION SPECIALIST
Education: High school diploma or equivalent.
Basic Experience: Must have 3 years of experience working with project management tools and reporting systems. Familiar with government contracts, work breakdown structures, management/business plans, and program reporting.
Specialized Experience: At least 2 years of direct program experience in contract administration and preparing management reports. Has worked in support of a Program Manager on a government contract.
Duties: Assists in the preparation of management plans and various customer reports. Coordinates schedules to facilitate the completion of task order and change proposals, contract deliverables, task order reviews, briefings and presentations, and IPR preparation. Performs analysis, development, and review of program administrative operating plans and procedures. This labor category is offered only in conjunction with IT Professional labor categories.
59. SENIOR PROGRAM ADMINISTRATION SPECIALIST
Education: B.A. or B.S. degree or equivalent experience.
Basic Experience: Must have 5 years of experience working with project management tools and reporting systems. Familiar with government contracts, work breakdown structures, management/business plans, and program reporting.
Specialized Experience: At least 3 years of direct program experience in contract administration and preparing management reports. Has worked in support of a Program Manager on a government contract.
Duties: Manages the preparation of management plans and various customer reports. Develops and presents results to program and executive management and provides direction to other administrative personnel. Coordinates schedules to facilitate the completion of task order and change proposals, contract deliverables, task order reviews, briefings and presentations, and IPR preparation. Performs analysis, development, and review of program administrative operating plans and procedures. This labor category is offered only in conjunction with IT Professional labor categories.
60. ADVANCED TECHNOLOGY PROGRAM MANAGER
Education: B.A. or B.S. degree.
Basic Experience: Must have 10 years of experience, including at least 8 years of IT and/or information system management experience.
Specialized Experience: At least 6 years of direct supervision of IT software development, integration, maintenance projects, and/or telecommunications systems and at least 2 years of experience directing new technology and research and development (R&D)-based programs. Must be capable of leading projects using advanced technologies that involve the successful management of teams composed of data processing and other information management professionals who have been involved in analysis, design, integration, testing, documenting, converting, extending, and implementing high technology (i.e., Internet or intranet) systems. Must have proven skills that are specified in the delivery order to be managed.
Duties: Performs day-to-day management of overall contract support operations, involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and coordinates the planning and production of all contract support activities. Demonstrates written and oral communication skills. Establishes and alters (as necessary) corporate management structure to direct effective contract support activities. Must be capable of negotiating and making binding decisions for the company.
This page was last updated 12 February 2010.
