Booz Allen Hamilton


Capacity and Resource Planning to Combat Pandemic Influenza

Helping the CDC and Public Health Laboratories Combat Pandemic InfluenzaThe Challenge

When health threats emerge, the nation’s public health laboratories need sufficient capacity to test specimens—especially at the start of a pandemic, when testing volumes increase dramatically.

In the case of the H1N1 influenza virus, the Centers for Disease Control and Prevention (CDC) recognized that specimen volume at public health laboratories could increase well beyond testing capacity and impact CDC’s ability to plan for and respond to outbreaks.

Working with the Association of Public Health Laboratories, CDC engaged Booz Allen Hamilton to assess capacity at 20 laboratories most likely to test specimens during an influenza pandemic.

The Booz Allen Solution

Booz Allen leveraged its expertise in capacity and resource modeling and simulation, laboratory management, and health IT to customize a Real-Time Polymerase Chain Reaction model for each lab. The team collected data on each lab’s processes, staffing, shifts, and equipment, and used this information to address three issues:

  • What is each laboratory’s baseline pandemic capacity?
  • What is the shortfall between the laboratory’s capacity and the anticipated testing demand during a pandemic?
  • How can the laboratory increase capacity?

The outcome: Recommendations for increasing capacity around bottlenecks and strategies for process improvements, which could increase each lab’s average testing capacity by 138%, from 82 to 195 specimens per day.

For example, the team demonstrated how labs could quickly process more samples and maintain accurate diagnoses by “pooling” specimens for testing during the early stages of a pandemic, when influenza cases were still rare but testing demand was already high.

The labs used many of these recommendations in their response to the 2009 H1N1 influenza pandemic. As a result of the project’s success, U.S. and foreign government agencies have asked Booz Allen to help assess capacity and improve testing performance at several lab networks.

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