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In nations worldwide, civil government agencies are at the forefront of addressing complex issues that cut across bureaucracies and borders, and that have broad implications for citizens’ well-being. “Our civil market clients are gaining broader missions, but fiscal realities are forcing them to do more with less,” says Wolfgang Schirra, a senior vice president based in Düsseldorf. “Our expert domain knowledge and proven processes are helping our clients overcome these challenges.”

Examples of how Booz Allen works at the highest level of government come from the Middle East. Throughout that region, water distribution and usage are critical issues for governments. In Saudi Arabia, Booz Allen helped the Ministry of Water and Electricity develop a privatization strategy and reorganize the sector to benefit from public–private partnerships. The firm developed a new organization structure for the ministry; assisted in the creation of a new private water utility, the National Water Company; and is currently advising Saudi Arabia’s Saline Water Conversion Corporation, one of the largest seawater desalination utilities in the world, on a privatization plan. A similar engagement was recently begun in the Sultanate of Oman, covering the entire water and wastewater sector.

One of our broadest assignments in the Middle East is an organizational model for the government of the Emirate of Abu Dhabi. “This work started with a desire by the Abu Dhabi leadership to revisit the structure of local government,” says Richard Shediac, a vice president based in Abu Dhabi. “We are working across the board with entities involving education, transportation, justice, and more.” In addition to organization and governance, Booz Allen was asked to look at how to improve service delivery, with a focus on e-government. Booz Allen’s experience with e-government is extensive, having worked over the years on projects in Germany, the U.K., and the U.S.

story posted August 2007

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