Open government initiatives can improve mission performance by enabling greater citizen access and interagency collaboration. But strengthening transparency and accountability also requires changes in traditional processes, culture, and systems that can strain resources and introduce risks.
Booz Allen’s technology and strategy consultants are helping agencies manage the technical, management, and planning challenges of Government 2.0 and open government.
We worked with the US Pacific Command (PACOM) to develop the All Partners Access Network (APAN), a system that includes file sharing applications, wikis, blogs, and social media, such as Twitter and Facebook. APAN enables collaboration among the numerous actors (military, civilian, government, non-government) who must all cooperate in crisis and disaster response situations, joint exercises with foreign militaries, and other events where open information flow is essential to success.
We helped the Federal Emergency Management Agency (FEMA) develop a Government 2.0 network that uses social media to present a consistent message and image to citizens, and also improves crisis communication and cooperation between police, fire, rescue, hospitals, FEMA, relief organizations, and the public.
In these and other programs, Booz Allen is helping agencies use social medial and Government 2.0 tools to enhance collaboration among stakeholders and help agencies adopt a transformative culture of open government.