The one certainty in business and government is change—how you handle it can determine overall mission success. Today’s business environment is rapidly and continually evolving in terms of new national policies and regulatory compliance, different delivery models, and technology innovations. A complicating factor is that these shifts within the business landscape are not linear and sequential. To succeed, you must also respond quickly and effectively across multiple dimensions and be prepared to transform your organization from top to bottom and beginning to end.
Booz Allen Hamilton has been leading successful transformation efforts for government and commercial client organizations worldwide for decades. Our paradigm-changing approach concurrently addresses multiple disciplines across the entire transformation life cycle, enabling Booz Allen to help clients build a stronger, more responsive and resilient organization.
“Aligning IT and Business Is Priority for Public CIOs" – On April 14, 2008, Government Technology’s Public CIO cited Booz Allen Vice President Robin Portman in an article about how CIOs are working to ensure their IT projects meet or exceed business users' expectations by aligning overall strategy with business processes.
“Health Care’s Fresh Look at ERP” – On March 24, 2008, Government Health IT cited Booz Allen Vice President Robin Portman and Booz Allen Senior Associate Eric Michlowitz in an article about how organizations are choosing enterprise resource planning to help manage resources from inventory to employees.
Modernizing WMATA Systems – A Transformation Success. This case study examines a project that began as an ambitious technology replacement and evolved into a multi-disciplinary transformation that impacted people, business processes, and technology at the Washington Metropolitan Area Transit Authority.
Booz Allen Vice President David Humenansky is the author of the article "The Maze of Change," which was published on the June 1, 2007, edition of Government Executive. In the article, Humenansky champions taking a life-cycle approach, which can map positive initiatives.
The July 23, 2007, WashingtonTechnology article "Get Me To the Station on Time" highlights Booz Allen's work with the Washington Metropolitan Area Transit Authority.
The Transformation Life Cycle Approach
Booz Allen offers a ground-breaking and comprehensive approach to transformation at any scale. The Transformation Life Cycle (TLC) approach is a holistic, multidisciplinary framework that guides Booz Allen and client teams through all transformation activities and capability development. It provides clients with an integrated, faster, and more effective framework for multidisciplinary change than traditional sequential approaches usually afford.
Transformation Life Cycle Video
Expertise across the transformation life cycle—value every step of the way
The TLC approach integrates Booz Allen’s expertise and established capabilities in:
Business Process Reengineering
Change Management
Economic Analysis
Enterprise Architecture
Enterprise Security
Facilities Planning
Human Capital
Infrastructure Economic Analysis
Lean Six Sigma
Learning Systems
Mission Assurance
Mission Engineering
Organization Design
Organizational Standard Process (CMMI)
Performance Management
Program Management
Service Oriented Architecture
Social Network Analysis
Software Testing
Strategic Communications
Strategy
Technology Infrastructure
Testing & Evaluation
Transformation Strategy
Value Engineering
These capabilities are applied within the context of four key dimensions of change—People, Process, Technology, and Physical Infrastructure—and offer a holistic, comprehensive way of developing new or improved capabilities. The TLC framework addresses these dimensions through activities grouped into three main process areas and several principal program phases throughout the life cycle of the change effort.
Your transformation. Your success.
Booz Allen’s TLC framework provides a thorough, flexible approach for leading the transformation effort during the entire project life cycle, from visioning to deployment. It also provides a process roadmap for conducting change through a logical, phased integration.
Benefits
The TLC synthesizes the firm’s extensive experience and lessons learned in organizational transformation, proven industry and Booz Allen best practices, and current thinking on how to drive multidimensional change. The TLC approach is a framework that is easily tailored to solve a broad range of client business problems. For example, the framework is scalable to address agency-wide transformations, program office-level change initiatives, or a specific set of activities within the larger client initiative.
The TLC offers clients a more integrated, faster, and more effective approach to multidimensional change efforts:
Integrated approach—The TLC roadmap integrates the dimensions of change throughout the transformation;
Enduring results—Change management principles embedded throughout the framework assists ownership building at the grass-roots level;
Faster results—Addressing the dimensions of change in parallel rather than sequentially produces faster results;
More effective—Concurrent (versus sequential) execution across dimensions allow for trade-off across dimensions that would otherwise be negated;
Higher quality—Documented and repeatable processes and procedures contribute to higher initial quality;
Less risk—Booz Allen will start the engagement with a documented framework, processes, and procedures.
The integrated approach minimizes rework inherent in solving problems one dimension at a time, and it provides a holistic problem solving approach in evaluating tradeoffs not available with a single dimension approach.
