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Organizational Effectiveness Experience
Booz Allen has created successful New Operating Models for companies across all major industries. Examples include: - For an agricultural commodity producer, Booz Allen designed a decentralized operating structure that turned individual farms into profit-accountable business units while coordinating their activities at the functional interfaces, optimizing centralized agriculture, processing, and research activities. Shareholder value climbed48 percent after the changes were implemented.
- For a media distributor needing to manage a complex category while balancing the demands of powerful customers and suppliers, Booz Allen redesigned the organization around its role as an "honest broker" between its suppliers and customers.The field sales force was transformed into a set of 60 local businesses, with core functions responsible for providing information and analytics to suppliers and customers. Each new local business was given explicit incentives and sophisticated decision support tools to ensure that it teamed with others to make tradeoffs optimizing the performance of the entire company. Following implementation, operating income rose fourfold.
- For a successful tier-one automotive supplier, Booz Allen redesigned fundamental management processes to simultaneously drive excellence in core functional areas and the ability to execute critical, highly cross-functional processes. The new management system was structured around program life cycle profitability, and used multiple overlapping views of profitability to measure and motivate cross-functional contributions to the bottom line.
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