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Change Management
Organization and Change Leadership Improving organizational effectiveness is a universal challenge that crosses the boundaries of geography, industries, and market sectors. The issues are familiar and formidable—results fall short of aspirations, a critical change in strategy gets mired in execution, changes that are made don't stick, costs are too high, or merger synergies don't meet expectations.
Transformation and Public Management Heightened expectations of citizens...a new focus on homeland security...shifting government-wide budget priorities...a mandate for transition to e-services...a global economic downturn. Fewer resources and no reduction in mission requirements mean that to meet these new demands, government agencies need effective planning and reengineered processes.
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