We're supporting the U.S. Internal Revenue Service in its major transformation program to move to a customer-focused organization with improved taxpayer services and better collection processes. As part of our support, we've helped establish Citizen Advocacy Panels nationwide, documenting the taxpayer's perspective on IRS operations and collecting key citizen input to enhance IRS systems and procedures.

Serving the President's Commission on Critical Infrastructure Protection (PCCIP), we identified threats to our nation's financial services infrastructure and prioritized risk-reduction investments. Our professionals have expertise in all aspects of strategy, operations, and technology and have specialized in accounting, cost estimating/analysis, finance, and economics, as well as systems engineering, Public Key Infrastructure (PKI), and IT implementation.

Booz Allen's provides comprehensive solutions to the full range of government financial management needs, offering expertise in such key areas as channel management, payments, relationship management, call centers, technology investment planning, and e-Government strategies.

Areas of Expertise:

• Strategy
• Operations
• Change Management
• Financial Planning and Analysis
• Channel Management
• Policy Analysis
• e-Government strategies
• Public Key Infrastructure
• Economic Analysis and Financial Management
• Systems Engineering and Integration
• IT Implementation