Booz Allen's MOBIS Service Offerings

Improvement has become the watchword in government—improvements in performance, quality, timeliness, efficiency, and cost. Accountability to customers is essential. Change is continuous and affects the entire organization and everyone in it.

Booz Allen Hamilton has extensive experience in guiding and assisting clients through a wide range of management, organizational, and business improvement initiatives. We offer products and services in all seven SIN areas covered in the GSA MOBIS Federal Supply Schedule to include the following:

• SIN 874-1 Consultation Services
• SIN 874-2 Facilitation Services
• SIN 874-3 Survey Services
• SIN 874-5 Support Products
• SIN 874-6 Acquisition Management Support
• SIN 874-7 Program Integration and Project Management Services

SIN 874-1 Consultation Services

At Booz Allen Hamilton, we view our consultation services as the backbone of our management, organizational, and business improvement engagements. Our consultants provide first-hand knowledge of and experience with commercial and government best practices, broad subject-matter expertise, and a deep understanding of the federal marketplace. We deliver top-quality products and services that will help your organization become more high performing and customer driven.

The Booz Allen team provides comprehensive consulting services that include the following:

Note that under SIN 874-1, we will also modify and customize our off-the-shelf training products (described in SIN 874-4). Our customized training products and services are designed, developed, delivered, and evaluated based on your organization’s specific needs. Our highly experienced instructional designers and multimedia technologists will work side-by-side with our organizational improvement specialists and your client subject-matter experts to create these customized training products.

SIN 874-2 Facilitation Services

At Booz Allen Hamilton, we understand the value of using experienced, objective outsiders to assist groups in planning for and implementing management, organizational, and business improvement initiatives. Our professional facilitators, many of whom hold advanced degrees in psychology and group dynamics, have experience working with personnel at all levels. We use a variety of tools and strategies for gathering data, enhancing decision-making, and managing group behavior. We focus on content, process, and results. Booz Allen facilitators can assist your organization in many ways, including:

• Visioning
• Problem Diagnosis
• Process Analysis
• Team-Building
• Design Facilitation
• Decision Making
• Consensus-Building
• Coaching
• Leadership Development.

SIN 874-3 Survey Services

Booz Allen Hamilton surveys provide high-resolution snapshots of performance and effectiveness, requirements, and potential, to help your organization achieve its management, organizational, and business improvement goals. Our Ph.D.- and Master’s-level psychologists, sociologists, statisticians, and operations research analysts have extensive experience in collecting, analyzing, and interpreting data during all phases of business improvement consulting engagements. We help you understand and use survey findings for maximum organizational impact.

With our surveys, your organization can—

• Identify your customer base and market size
• Identify customer service needs and levels of satisfaction
• Evaluate the effectiveness of your structure and functions, as well as your ability to adjust to change
• Assess skills of current staff and identify future training needs
• Understand employee and organizational attitudes
• Measure workload and productivity to determine optimal staffing levels
• Determine fair and effective market-based wages
• Develop an information database to support organizational needs

SIN 874-5 Support Products

See Appendix C for information on Booz Allen Hamilton’s Support Products that apply to the MOBIS Schedule.

SIN 874-6 Acquisition Management Support

Contractors shall provide professional support services to agencies in conducting federal acquisition management activities. Services covered by this SIN are:

• Acquisition planning assistance, including market research and recommending procurement strategy
• Acquisition document development, including cost/price estimates, quality assurance surveillance plans, statements of work, synopses, solicitations, price negotiation memoranda, etc.
• Expert assistance in supporting proposal evaluations, including price/cost analysis or technical proposal analysis
• Contract administration support services, including assistance with reviewing contractor performance, developing contract modifications, and investigating reports of contract discrepancies
• Contract close-out assistance
• Competitive Sourcing support, including OMB Circular A-76 studies, strategic sourcing studies, privatization studies, public-private partnerships, and Federal Activities Inventory Reform (FAIR) Act studies.

Inherently Governmental services as identified in FAR 7.503 or by the ordering agency are prohibited under MOBIS. It is the responsibility of the Contracting Officer placing the order to make this determination. Ordering activities must require prospective contractors to identify potential conflicts of interest and address those, prior to task order award. For more information, see www.gsa.gov/mobis.

SIN 874-7 Program Integration and Project Management Services

Booz Allen provides skilled assistance in managing and integrating your organization‘s management and business improvement programs and projects that may or may not be the result of MOBIS recommendations to a federal activity. Our services are applicable to:

• Projects internal to or between federal agencies
• Project management that connects and maintains liaison between multiple contractors
• Monitoring of multiple projects