HR Service Offerings

WORKFORCE PLANNING

Government organizations are striving to address a variety of business and workforce factors as they make strategic decisions about the future. Some of these factors may include: pressure to improve the quality of service and simultaneously cut costs, addressing e-government initiatives and GPRA requirements. These factors drive an organization’s need to implement a strategy that addresses these issues and provides the organization with the information and tools it needs to plan and prepare for the future. Workforce planning provides an organization with a roadmap to address specific workload/workforce related issues. Booz Allen’s customers typically ask several questions when seeking workforce planning and strategic HR planning services:

• How can we simultaneously satisfy our current mission, and proactively plan and prepare for the future?
• How can strategies, processes, technology and management systems be integrated to respond to changing requirements?
• What new knowledge, skills and abilities do people need to perform in a changing environment and how do we capture that information?

To answer these questions Booz Allen recommends that organizations take a comprehensive and integrated approach to identify the human resources required to actualize their future vision. Workforce Planning is a systematic way for organizations to determine their future workforce requirements and to identify and implement strategies to transition their current workforce into a desired future workforce. Booz Allen’s experience and best practice Workforce Planning approaches are strategic—all workforce planning activities align with, support, and reinforce the organization's overarching and business strategy; comprehensive—all people management activities are integrated into a single workforce planning process; and tailored to the organization—proactive for inclusion in the resource planning, programming and budgeting process. Booz Allen’s approach to workforce planning is designed with each of these characteristics in mind.

WORKFORCE TRAINING

Training must be designed with care if it is to improve performance. Organizations must examine their needs closely and choose their methods and media wisely to ensure that their training programs meet the goal of helping employees do their jobs more effectively. Booz Allen’s training services provide a vital link between your organization’s performance and the people involved in the human resources process. We help clients get the data they need to make informed workforce training decisions. Our proven analytical techniques yield valid, reliable data for focusing all facets of training—approach, content, and media—to the right audience. Typical analyses include:

• Job/Task Analysis—To identify all of the factors required for successful performance of a job.
• Training Needs/Analysis—To help our clients identify problems or skill gaps that require training.
• Audience Analysis—To create profiles of intended learners.
• Media Analysis—To enable decision-makers to select the appropriate media.
• Cost/Benefit Analysis—To aid in evaluating various media to determine the most cost-effective approach for accomplishing training goals.

Supplied with data for decision-making, our clients are able to:

• Understand the skills required to do the job
• Target training to meet the needs of specific groups of employees
• Compare the skills of their staff against current and future requirements
• Determine the appropriate scope and content of training
• Evaluate which media options would be most effective for training staff
• Develop strategic training plans.

Booz Allen uses the Instructional Systems Design methodology, combined with the latest advances in information technology, to help clients find and implement optimal training solutions for their organizations.