Booz Allen Hamilton

Wireless TEM Labor Categories

CLIN 2001     Project Manager

Education: B.S. or B.A. Degree.

General Experience: Typically has 7 to 9 years of experience in managing complex engineering or technical efforts involving multiple facets of an engineering and/or telecommunications discipline.

Specialized Experience: At least 4 years of hands-on experience in direct supervision of major efforts in the analysis, design, development, integration, training, testing, documentation, and implementation of complex telecommunications projects.

Duties: Performs day-to-day management of assigned task order projects that involve teams of business and technical professionals involved in analyzing, designing, integrating, training, testing, documenting, implementing, and maintaining wireless telecommunications programs. Demonstrates proven skills in those technical areas addressed by the task order to be managed. Develops the negotiation strategy around the client needs and demand set and actually negotiates the deal with the carrier(s).  Maintains communication with the client to advise on progress and strategy.  This person has excellent knowledge of carrier contracts and pricing.  Also possesses excellent knowledge of services and how they are priced by the various carriers.  Organizes, directs, and coordinates planning and production of all activities associated with assigned task order projects. Demonstrates written and oral communication skills.


CLIN 2002     Rate Management Specialist

Education: B.S. or B.A. Degree.

General Experience: Typically has 2 to 4 years of experience in technical experience in developing and analyzing telecommunications services.

Specialized Experience: At least 2 years of hands-on experience in analyzing wireless telecommunications service plans from multiple carriers.

Duties: Typical associated tasks include but are not limited to rate plan analysis, cost analysis, and cost performance trade-off analysis, feasibility analysis, regulatory compliance support, technology conceptual designs, and special studies and analysis.


CLIN 2003     Contract Management Specialist

Education: B.S. or B.A. Degree.

General Experience: Typically has 4 to 6 years of experience in technical experience in reviewing telecommunications service plan contracts.

Specialized Experience: At least 3 years of hands-on experience in analyzing wireless telecommunications contracts from multiple carriers.

Duties: Typical associated tasks include but are not limited to service contract review, comparative analysis, and cost performance trade-off analysis.


CLIN 2004     Subject Matter Expert

Education: M.S. or M.A. Degree.

General Experience: Typically has more than 15 years of technical experience in developing and analyzing enterprise-wide telecommunications strategies including the formulation of Department level policies, change management approaches, and technical solutions.

Specialized Experience: At least 10 years of hands-on experience in developing wireless and mobility strategies for organizations including mobile device selection, security, applications, and policies.

Duties: Typical associated tasks include but are not limited to working with senior agency wireless management officials to optimize the impact of wireless technologies including mobile applications, location-aware services and other application that could augment wireless commercial services.


CLIN 2005     Billing Analyst

Education: B.S. or B.A. Degree.

General Experience: Typically has 2 to 4 years of technical experience in reviewing and validating telecommunications service invoices to build usage baselines for contract evaluation.

Specialized Experience: Familiarity with billing content and structure from multiple carriers.  Understanding of contract structures and applicable.

Duties: Typical associated tasks include but are not limited to working with carrier representatives to build baseline usage inventory in support of contract optimizations.


CLIN 2006     Technical Business Consultant

Education: B.S. or B.A. Degree.

General Experience: Typically has 1 to 3 years of technical experience in reviewing and validating telecommunications service invoices to build usage baselines for contract evaluation.

Specialized Experience: Familiarity with billing content and structure from multiple carriers. 

Duties: Typical associated tasks include but are not limited to working with carrier representatives to build baseline usage inventory in support of contract optimizations.


CLIN 2007     Sr. Telecom SME, Level III

Education: M.S. or M.A. Degree.

General Experience: Typically has more than 10 years of technical experience in developing and analyzing enterprise-wide telecommunications strategies including the formulation of Department level policies, change management approaches, and technical solutions.

Specialized Experience: At least 7 years of hands-on experience in developing wireless and mobility strategies for organizations including mobile device selection, security, applications, and policies.

Duties: Typical associated tasks include but are not limited to working with senior agency wireless management officials to optimize the impact of wireless technologies including mobile applications, location-aware services and other application that could augment wireless commercial services.


CLIN 2008     Sr. Telecom SME, Level II

Education: M.S. or M.A. Degree.

General Experience: Typically has more than 13 years of technical experience in developing and analyzing enterprise-wide telecommunications strategies including the formulation of Department level policies, change management approaches, and technical solutions.

Specialized Experience: At least 11 years of hands-on experience in developing wireless and mobility strategies for organizations including mobile device selection, security, applications, and policies.

Duties: Typical associated tasks include but are not limited to working with senior agency wireless management officials to optimize the impact of wireless technologies including mobile applications, location-aware services and other application that could augment wireless commercial services.


CLIN 2009     Sr. Telecom SME, Level I

Education: M.S. or M.A. Degree.

General Experience: Typically has more than 10 years of technical experience with telecommunications carrier operations and billing systems including billing functionality and enterprise programs.

Specialized Experience: At least 8 years of hands-on experience in developing wireless carrier billing systems and in tailoring reporting and analysis documents.

Duties: Typical associated tasks include but are not limited to working with senior agency wireless management officials to optimize information sources generating from billing systems and designing optimal reporting structures.


CLIN 2010     Sr. Optimization Specialist

Education: M.S. or M.A. Degree

General Experience: Typically has more than 8 years of technical experience in developing and analyzing enterprise-wide telecommunications contracts and overall benchmarking dynamics. 

Specialized Experience: At least 5 years of hands-on experience in developing wireless and mobility strategies for organizations including mobile device selection, security, applications, and policies.

Duties: Typical associated tasks include but are not limited to working with senior agency wireless management officials to optimize the impact of wireless negotiations on overall agency wireless expenditures.


CLIN 2011     Sr. Financial Analyst

Education: M.S. or M.A. Degree

General Experience: Typically has more than 5 years of technical experience in developing and analyzing enterprise-wide telecommunications contracts and overall benchmarking dynamics. 

Specialized Experience: At least 5 years of hands-on experience in analyzing financial databases using Access, SQL and other tools.

Duties: Typical associated tasks include but are not limited to dealing with contract databases, and performing financial analysis. 


CLIN 2012     Optimization Specialist

Education: B.A. or B.S. Degree.

General Experience: Typically has more than 5 years of technical experience in developing and analyzing enterprise-wide telecommunications contracts and overall benchmarking dynamics. 

Specialized Experience: At least 3 years of hands-on experience in developing wireless and mobility strategies for organizations including mobile device selection, security, applications, and policies.

Duties: Typical associated tasks include but are not limited to working with senior agency wireless management officials to optimize the impact of wireless negotiations on overall agency wireless expenditures.


CLIN 2013     Jr. Optimization Specialist

Education: B.A. or B.S. Degree.

General Experience: Typically has 2 to 4 years of technical experience in developing and analyzing enterprise-wide telecommunications contracts and overall benchmarking dynamics. 

Specialized Experience: At least 2 years of hands-on experience in developing wireless and mobility strategies for organizations including mobile device selection, security, applications, and policies.

Duties: Typical associated tasks include but are not limited to working with senior agency wireless management officials to optimize the impact of wireless negotiations on overall agency wireless expenditures.


CLIN 2014     Jr. Business Consultant

Education: B.A. or B.S. Degree.

General Experience: Typically has 1 to 3 years of technical experience in leveraging and building baseline inventories.   

Specialized Experience: At least 1 year of hands-on experience in taking telecom contract and inventory information and building baseline inventories.

Duties: Typical associated tasks include but are not limited to dealing with contract databases, and performing financial analysis.


CLIN 7001     Program Manager

Education: M.S. or M.A. Degree.

General Experience: Typically has 10 to 12 years of experience in managing complex engineering or technical efforts involving multiple facets of telecommunications disciplines.

Specialized Experience: At least 8 years of direct supervision of technical personnel involved in life-cycle management support of complex systems. Must be capable of leading projects that involve the successful management of teams composed of engineers, business analysts, application developer, and management professionals who have been involved in analyzing, designing, developing, integrating, training, testing, documenting, implementing, and maintaining complex wireless and mobility programs.

Duties: Performs day-to-day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and coordinates the planning and production of all contract support activities. Demonstrates written and oral communication skills. Establishes and alters (as necessary) corporate management structure to direct effective contract support activities.


CLIN 7002     Technical/Business Consultant

Education: B.A. or B.S. Degree.

General Experience: Typically has more than 5 years of technical experience in developing and analyzing enterprise-wide services (both functionality and costs) and comparing expenditures and product lines to industry best practices 

Specialized Experience: At least 3 years of hands-on experience in analyzing telecommunications service expenditures and developing comparative models and/or developing product evaluations and trade studies

Duties: Reviews and analyzes information on existing services and costs and develops models for analyzing and crafting recommendations.


CLIN 7003     Subject Matter Expert

Education: M.A. or M.S. Degree.

General Experience: Typically has more than 15 years of technical experience in developing transition strategies for large organizations including migration strategies, change management, and continuity of operations 

Specialized Experience: At least 10 years of hands-on experience in the wireless and wireline service industry including knowledge of carrier programs, product life cycles and TEM capabilities.

Duties: Work with senior officials to develop transition strategies tailored to specific agency operational characteristics.


CLIN 7004     Database Analyst

Education: B.A. or B.S. Degree.

General Experience: Typically has 5 to 7 years of technical experience in database design and integration

Specialized Experience: At least 4 years of hands-on experience in developing telecommunications related databases that support comprehensive business rules and related analytics. 

Duties: Typical associated tasks include but are not limited to working with the Project Manager and captured requirements to develop agency specific databases that support TEM functions and serve as the repository for all relevant wireless service records.


CLIN 7005     Billing Analyst

Education: B.S. or B.A. Degree.

General Experience: Typically has 2 to 4 years of technical experience in reviewing and validating telecommunications service invoices to build usage baselines for contract evaluation.

Specialized Experience: Familiarity with billing content and structure from multiple carriers.  Understanding of contract structures and applicable

Duties: Typical associated tasks include but are not limited to working with carrier representatives to build baseline usage inventory in support of contract optimizations.


CLIN 7006     Rate Management Expert

Education: B.S. or B.A. Degree.

General Experience: Typically has 2 to 4 years of experience in technical experience in developing and analyzing telecommunications services.

Specialized Experience: At least 2 years of hands-on experience in analyzing wireless telecommunications service plans from multiple carriers.

Duties: Typical associated tasks include but are not limited to rate plan analysis, cost analysis, and cost performance trade-off analysis, feasibility analysis, regulatory compliance support, technology conceptual designs, and special studies and analysis.


CLIN 7007     Systems Engineer

Education: B.S. Degree.

General Experience: Must have 7 years of experience in the areas of system design, engineering, and integration.

Specialized Experience: At least 5 years of hands-on experience in direct execution of major efforts in the translation of a system, subsystem, program, project, or activity concept into a preliminary and detailed design, performing risk identification, analysis, and mitigation, and then integrating the various components to produce a working prototype or model of the system.

Duties: Supervises systems design technical effort and performs typical tasks that include, but are not limited to, computer-aided design, design studies and analysis, research and development, specification preparation, configuration management and document control, fabrication, assembly, and simulation and modeling.


CLIN 7008     System Engineer

Education: B.A. or B.S. Degree.

General Experience: Typically has more than 10 years of technical experience in application level configuration. 

Specialized Experience: At least 8 years of hands-on experience in configuration of web-based applications and supporting reporting infrastructures. 

Duties: Typical associated tasks include but are not limited to working Project Manager and captured requirements to configure application infrastructure to meet key functional objectives of the application suite.


CLIN 7009     Quality Assurance

Education: B.A. or B.S. Degree.

General Experience: Typically has more than 5 years of technical experience in designing and deploying effective Quality Assurance programs to verify the effective development of application and business processes. 

Specialized Experience: At least 7 years of hands-on experience in developing wireless and mobility strategies for organizations including mobile device selection, security, applications, and policies.

Duties: Works with Project Manager to assess overall solutions being deployed, evaluate technical and process related risks, and develop robust quality assurance plan to be completed by test engineer to verify the accuracy of individual solution components. 


CLIN 7010     Project Manager – Startup

Education: B.S. or B.A. Degree.

General Experience: Typically has 7 to 9 years of experience in managing complex engineering or technical efforts involving multiple facets of an engineering and/or telecommunications discipline.

Specialized Experience: At least 4 years of hands-on experience in direct supervision of major efforts in the analysis, design, development, integration, training, testing, documentation, and implementation of complex telecommunications projects.

Duties: Performs day-to-day management of assigned task order projects that involve teams of business and technical professionals involved in analyzing, designing, integrating, training, testing, documenting, implementing, and maintaining wireless telecommunications programs. Demonstrates proven skills in those technical areas addressed by the task order to be managed. Develops the negotiation strategy around the client needs and demand set and actually negotiates the deal with the carrier(s).  Maintains communication with the client to advise on progress and strategy.  This person has excellent knowledge of carrier contracts and pricing.  Also possesses excellent knowledge of services and how they are priced by the various carriers.  Organizes, directs, and coordinates planning and production of all activities associated with assigned task order projects. Demonstrates written and oral communication skills.


CLIN 7011     Sr. Implementation Specialist

Education: B.A. or B.S. Degree.

General Experience: Typically has more than 5 years of technical experience in supporting application/Business Process Outsource deployments and supporting infrastructure. 

Specialized Experience: At least 5 years of hands-on experience with strong project management and technical skills.

Duties: Supports the Project Manager in handling communication to the client vendors.  Defines roles and responsibilities and set milestones for each deliverable.  Manages the flow of information and tasks to deliver the implementation on target and on-time. Escalates issues to the Project Manager as necessary.


CLIN 7012     Requirements Engineer

Education: B.A. or B.S. Degree.

General Experience: Typically has more than 5 years of technical experience in developing and analyzing enterprise-wide telecommunications contracts and overall benchmarking dynamics. 

Specialized Experience: At least 3 years of hands-on experience in developing wireless and mobility requirements for organizations including mobile device selection, security, applications, and policies.

Duties: Reviews and manages the requirements process to build out client reporting, payment and chargeback information into the TEM system.  Directly responsible for ensuring that based on the project plan, all data is received accurately and on time.  .  


CLIN 7013     Test Engineer

Education: B.A. or B.S. Degree.

General Experience: Typically has 2 to 4 years of technical experience in developing and analyzing enterprise-wide telecommunications contracts and overall benchmarking dynamics. 

Specialized Experience: At least 2 years of hands-on experience in testing application and business process development deployments.  

Duties: Directly supports the Implementation ensuring that all data is received and loaded into the TEM systems.  Builds out all GL, allocation, vendor, payment and reporting requirements and information into the TEM system.  


CLIN 7014     Jr. Business Analyst

Education: B.A. or B.S. Degree.

General Experience: Typically has 1 to 3 years of technical experience in building baseline telecom inventories.   

Specialized Experience: At least 1 year of hands-on experience in taking telecom invoice and inventory information and building baseline inventories.

Duties: Typical associated tasks include but are not limited to dealing with invoices, billing formats, and performing inventory builds. 

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