To succeed, an organization must clearly align its systems (social and technological), processes, policies, and organizational structure with its mission and strategy. This is the essence of business process reengineering.
Booz Allen employs a collaborative approach to BPR, which relies on open communications, use of multi-disciplinary teams, and a partnership with the client organization to develop flexible, business driven solutions. Our approach delivers the results you need to meet your organizational mission and goals.
Phase I: Baseline
This phase ensures that the BPR effort is properly focused on the organization’s strategic goals and objectives as identified through strategic planning and goal setting. During Phase I, we rigorously analyze our client’s current planning, process, technology, and organizational capabilities, and develop a “current state” baseline.
Phase II: Blueprint
In this phase, we build on the previous analysis and define the major areas and dimensions for improvement. The product of this phase is a detailed, integrated “blueprint” that presents the reengineered future of the organization.
Phase III: Implementation
Phase III yields a detailed roadmap for turning the reengineered blueprint into reality. During this phase, we identify changes in process, technology, organization structure, employee skills, and culture and formulate a change management plan. In addition, the critical performance management system and corresponding process controls are finalized and implemented.
Booz Allen Hamilton supported an effort to reengineer the property disposal process for the General Services Administration. The goals of the reengineering effort were to:
Contract Number: OPM-01-01050
Contract Period: 31 March 2012