ITS-BISS II Service Offerings

The Booz Allen team provides functional expertise in all 12 statement of work (SOW) areas of the ITS-BISS II contract. The team also brings innovative approaches to the program through our deep knowledge of EPA’s mission, goals, successes, and challenges. Our proven record of delivering across the ITS-BISS II SOW areas at numerous other federal agencies enables our team to leverage a deep pool of intellectual capital, experience, and expertise, positioning us to anticipate and mitigate obstacles to change and ensure successful implementation. The SOW areas with details are presented below.

Policy

Information Technology / Information Management (IT/IM) policy support
Standards and requirements inventory
Gap analysis
Standard operating procedure (SOP) development
Standardized template creation

Planning

IT capacity planning
Implementation plan development
Green IT planning
ITIM plan assessment
Scenario and impact analysis and planning
Near- and long-term technology forecasting
Market research

Security

Information security planning and support
Security planning support
Risk and technical vulnerability assessment
Oversight advice and assistance

Investment Management Advice, Assistance, and Support

Capital planning and investment control (CPIC) support
Business case development for new investments
Analysis of current ITIM investments
Alignment of ITIM processes with agency financial processes

Enterprise Architecture (EA)

Program strategy and planning
Transition support
Development and maintenance
Segment and data architecture development and maintenance

IT Architecture Management and Planning Support

Planning, acquisition, and management support
IT architectural standards maintenance and support
System and project compliance analysis to follow EA and CPIC requirements

Program Management Support

ITIM governance
Strategic consulting
Portfolio management
Program/project management tools analysis, implementation, and integration

Organizational Development and Human Capital Management

ITIM organization and operational transformation
Organizational analysis and restructuring
Organizational assessment and planning
Human capital management meeting and training

Customer Relationship Management (CRM)

CRM development
Customer experience, customer channel strategy, customer technology, and performance management
Market research

Studies, Analyses, and Program Support

Assistance analyses for program development, management, implementation, and compliance
Systems studies and analyses
Acquisition studies and analyses
Independent assessment

Communication Support

Communication strategy planning, implementation, and support
Communication and outreach
Meeting support
Research and evaluation of communication tools, including web 2.0 tools and technologies