Senior Vice President

Nancy Hardwick is a McLean, Virginia-based Senior Vice President with Booz Allen Hamilton serving within the civil government market.  Specifically, she leads the market vertical for entitlements agencies, which include the Departments of Agriculture, Commerce, Housing and Urban Development, and Labor as well as the National Science Foundation.

During her career, Ms. Hardwick has supported public and private sector clients and has substantial experience in the application of private sector management consulting methods to government agencies.  Her key areas of expertise are: 

• Enterprise transformation
• Organization design and restructuring
• Program management
• Change management
• Business process reengineering
• Grants management

She has leveraged her expertise in organization and change to support a variety of engagements, including:

• Providing customer segmentation, organization design, business process re-engineering, change management, program governance, implementation planning, and other services to support one of the largest enterprise transformations of its kind at a federal agency; this restructuring impacted all agency employees and functional, support, and operational areas
• Stand-up and operations support for a new $4.5B grants program
• Reengineering a key examinations process and implementing a systems upgrade for a federal financial services agency
• Developing a comprehensive five-year strategy for improving customer service for a federal agency
• Designing, developing, and implementing an agency-wide portfolio management solution
• Identifying opportunities for efficiency improvements—including nearly $2B in cost savings—in an effort to streamline a Cabinet-level department

Ms. Hardwick has led numerous activities regarding the development and stewardship of intellectual capital for Booz Allen.  Currently she serves as an instructor in the Change Management Advanced Practitioner program produced in partnership with Georgetown University’s McDonough School of Business.  Previously, she led the development of a new taxonomy covering capabilities and services offered by the firm.  Earlier, she led the IC Engine function, supporting Booz Allen’s worldwide priority service offerings and campaigns.

She also led Booz Allen’s Organization and Change service offering and was responsible for the development of thought leadership and intellectual capital in the areas of:

• Transformation and change management
• Organization design
• Organizational efficiency and process management
• Strategic human capital management
• Strategic communications and learning systems

Ms. Hardwick is a two time recipient of Booz Allen’s highest honor, the Professional Excellence Award (PEA), which is given in recognition outstanding and innovative client service for engagements with the Internal Revenue Service (IRS) and the National Science Foundation. She also received the Internal Revenue Service Commissioner’s Award for her work in the transformation of the IRS.

She has also served in numerous other internal roles as a member of the Board Nominating Committee, Women’s Leadership Initiative, and Board Diversity Initiative.

Ms. Hardwick received a B.S. degree in Mechanical Engineering from the University of South Carolina, where she graduated magna cum laude.

profile updated September 2009